BSOD while using VLC (dump files added)


  1. Posts : 3
    Windows 7 professional 64bit
       #1

    BSOD while using VLC (dump files added)


    Hello.

    As I already mentioned in the title i had a BSOD. It was the first time after I formatted my Win 7 professional x64 about a month ago so maybe somekind of driver issues but i wouldnŽt know.

    basic specs can be found by checkin my forum account and im glad to give any extra information.

    Thanks for any help you can offer.

    Martin
      My Computer


  2. Posts : 58
    Windows 7 Ult. x64 + 3 desktops & 5 laptops
       #2

    Dump file points to netw5v64.sys as the possible problem. Try updating the drivers for your network card.

    http://downloadcenter.intel.com/Default.aspx?lang=eng

    If the problem still persists, check your ram using memtest. My pc crashed when I was using VLC once and it was because my ram was faulty.

    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  3. Posts : 3
    Windows 7 professional 64bit
    Thread Starter
       #3

    Thank you for your feedback.

    IŽll give it a try and see what happens.
      My Computer


  4. Posts : 3
    Windows 7 professional 64bit
    Thread Starter
       #4

    Hi again.

    Had another BSOD and the info it gave me was a bit different this time:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1061

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80003209477
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1



    Attached also the dumpfiles. Does it seem like the old problem persists or do i have some new?

    Thanks again.
      My Computer


  5. Posts : 58
    Windows 7 Ult. x64 + 3 desktops & 5 laptops
       #5

    The dump file leads to the same driver. How old is your network card? If it's damaged, it may be the culprit to these blue screens. Troubleshoot by doing the following:

    Run your pc and use as you normally would WITHOUT your network card plugged in (or disable it in device manager).

    If your pc still crashes, try running it in SAFE MODE and see what happens.

    If your pc doesn't crash in safe mode, try SAFE MODE WITH NETWORKING. This will enable your wireless card, and if your pc crashes, we'll have pinpointed the cause.

    However, if your pc still crashes in safe mode without the device plugged in, then a microsoft signed driver/hardware problem may be causing your bsods.

    Also, I noticed an unknown device on your system health report that doesn't have a driver installed for it. Do you know what it may be, and if so, do you need it? Have you tried finding the drivers for it? You can try disabling it if it's unnecessary. This may be unrelated to the problem at hand, but you never know.

    You can identify devices that are unknown in device manager. They are represented with a yellow exclamation mark. Access device manager by going to the start button and typing "devmgmt.msc" without the quotations in the search box.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:59.
Find Us