Bluescreen and appcrash. windows 7 32bit new laptop.


  1. Posts : 1
    windows 7 32bit
       #1

    Bluescreen and appcrash. windows 7 32bit new laptop.


    Iv'e been experiencing several appcrashes in firefox, chrome and assasins creed brotherhood... Aditionally a blue screen also

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 13321

    last week ago, i reinstalled windows 7 because of the same problem. I havre updated drivers in my new laptop

    i will attach minidump files.

    hope you guys can help.... thanks
      My Computer


  2. Posts : 845
    Windows 7 - Vista
       #2

    Hi -

    You have a 2010 version of Avast installed. It needs to be removed.

    Use Removal Tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

    Reboot upon completion. Install MSE - http://www.microsoft.com/en-us/secur...s/default.aspx

    Atheros wifi driver listed as probable cause in 2 BSODs -
    Code:
    athr.sys Tue Jun 09 14:04:52 2009 (4A2EA444)
    It predates Windows 7; needs to be updated - http://sysnative.com/0x1/DriverReference.html#athr.sys


    The other dumps - 1 mentions DirectX (video related); another is memory related (invalid memory referenced, not necessarily bad RAM).

    Check for updates for ATI video and Intel Graphics Accelerator. Also - Realtek Ethernet -
    Code:
    atikmpag.sys  Wed Feb 10 21:10:57 2010 (4B736731) - ATI
    igdpmd32.sys  Fri Dec 18 14:31:33 2009 (4B2BD895) - Intel Graphics Accelerator 
    Rt86win7.sys  Thu Feb 26 04:04:22 2009 (49A65B16) - Realtek NIC
    http://sysnative.com/0x1/DriverReference.html#atikmpag.sys
    http://sysnative.com/0x1/DriverReference.html#igdpmd32.sys
    http://sysnative.com/0x1/DriverReference.html#Rt86win7.sys


    Be sure to check system manufacturer's site for driver updates first.


    Regards. . .

    jcgriff2

    `


    BSOD SUMMARY
    Code:
    
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\100811-34679-01.dmp]
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Sat Oct  8 08:09:27.154 2011 (GMT-4)
    System Uptime: 0 days 0:11:03.309
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x50_nt!CmpDereferenceNameControlBlockWithLock+d
    Bugcheck code 00000050
    Arguments 942d712c 00000000 8306d92d 00000002
    BiosVersion = E1453IMS.11N
    BiosReleaseDate = 09/23/2010
    SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
    SystemProductName = MS-1453
    MaxSpeed:     2400
    CurrentSpeed: 2393
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\100811-16692-01.dmp]
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Sat Oct  8 07:57:57.089 2011 (GMT-4)
    System Uptime: 0 days 0:01:51.618
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS::SafeAttach+10 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  ACBSP.exe
    FAILURE_BUCKET_ID:  0xA_dxgmms1!VIDMM_PROCESS::SafeAttach+10
    Bugcheck code 0000000A
    Arguments 00000074 00000002 00000001 82eb0764
    BiosVersion = E1453IMS.11N
    BiosReleaseDate = 09/23/2010
    SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
    SystemProductName = MS-1453
    MaxSpeed:     2400
    CurrentSpeed: 2393
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\093011-35755-01.dmp]
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Fri Sep 30 11:39:48.090 2011 (GMT-4)
    System Uptime: 0 days 3:51:32.245
    BugCheck D1, {4, 2, 0, 886aab02}
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by : athr.sys ( athr+3a5c1 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0xD1_athr+3a5c1
    Bugcheck code 000000D1
    Arguments 00000004 00000002 00000000 886aab02
    BiosVersion = E1453IMS.11N
    BiosReleaseDate = 09/23/2010
    SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
    SystemProductName = MS-1453
    MaxSpeed:     2400
    CurrentSpeed: 2393
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    by jcgriff2     
                 
             J. C. Griffith, Microsoft MVP   
                 
               https://mvp.support.microsoft.com/profile/Griffith   
    
               www.sysnative.com
                 
               www.jcgriff2.com 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    
      
      My Computer


 

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