BSOD Randon Crashes with DVDFab


  1. Posts : 20
    Windows 7 Ultimate
       #1

    BSOD Randon Crashes with DVDFab


    PC fault finding is pretty new to me so I need help detecting and fixing.

    Random crashes when using DVDFab. I've unistalled the two applications that were put on prior to these problems Sim City 4 and Nokia OVI suite. Still having issues.
    PC will crash while DVDFab is running, it flashes a blue screen with info on what could be the problem. It flashes to quickly to get a detailed list of what it says but part of it mentions "Disable Bios memory options such as cacheing or......."

    When the PC reboots i get this info
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 3081
    Additional information about the problem:
    BCCode: a
    BCP1: 00000059
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 82AC2988
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\092011-23197-01.dmp
    C:\Users\Chenzo\AppData\Local\Temp\WER-44195-0.sysdata.xml

    I try the "search for a solution" button but the window just disappears with no result.

    Attached is the required info but i can't seem to attach the system health report.

    OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 32 bit
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, x64 Family 15 Model 67 Stepping 3
    Processor Count: 2
    RAM: 2047 Mb
    Graphics Card: NVIDIA GeForce 9800 GTX/9800 GTX+, 512 Mb
    Hard Drives: C: Total - 476929 MB, Free - 197724 MB; G: Total - 1907260 MB, Free - 756190 MB;
    Motherboard: Gigabyte Technology Co., Ltd., M61PME-S2P, x.x,
    Antivirus: avast! Antivirus, Updated and Enabled

    Please help.
      My Computer


  2. Posts : 20
    Windows 7 Ultimate
    Thread Starter
       #2

    Latest crash details

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 3081
    Additional information about the problem:
    BCCode: 50
    BCP1: FDD24000
    BCP2: 00000001
    BCP3: 97A32653
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\100211-21964-01.dmp
    C:\Users\Chenzo\AppData\Local\Temp\WER-44943-0.sysdata.xml
      My Computer


  3. Posts : 20
    Windows 7 Ultimate
    Thread Starter
       #3

    attached is the health report

    Cheers
      My Computer


 

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