Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Standby Hanging On Black Screen

05 Oct 2011   #1

Windows 7 Professional x64
Standby Hanging On Black Screen

I've had this laptop for 3 years now, reinstalled Windows 7 on it (clean install) earlier this year around March - April. I've replaced the hard drive after the Hitachi that came with died.

Lately, when trying to enter standby, it's been hanging on a black screen, with intermittent hard drive activity. During this phase, the mute button and wifi buttons on the chassis appear to toggle correctly, turning from blue/white to orange as appropriate. I can't tell if anything else on the keyboard functions. If allowed to continue, there will eventually be a crash and the laptop will present the safe mode choice screen upon booting.

BlueScreenView shows Error 0x0000009f, due to ntoskrnl.exe with error DRIVER_POWER_STATE_FAILURE. This is probably just me performing a hard shutdown using the power button. When left to its own devices it crashes with DRIVER_POWER_STATE_FAILURE due to tcpip.sys.

I saw on the forums elsewhere that this was due to a bad Intel Wifi driver, and I've updated to the latest version, to no avail. Someone else mentioned legacy USB support as a possible culprit but HP seems to have locked down the BIOS to not offer any options to that effect.

Info attached. Perfmon was not working so that report is not present, unfortunately

My System SpecsSystem Spec
08 Oct 2011   #2

Windows 7 Professional x64

Additional digging has suggested that this is related to Dropbox. Seems to be a recurring problem, around since about a year or two ago. Running the latest dropbox beta right now, will update as time goes on.
My System SpecsSystem Spec
03 Nov 2011   #3

Windows 7 Professional x64

Running the latest dropbox build seems to have mostly resolved the problem. Still got one standby hang a few weeks ago but no others since.
My System SpecsSystem Spec


 Standby Hanging On Black Screen

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 not hibernating sometimes (hanging at black screen)
Hi, For the last month or so, my home-built Windows 7 (Home Premium) PC doesn't always hibernate properly - it just hangs at the black screen and I have to hold in the power button for at least 4 seconds to 'power off' the PC. I have no idea why this has started to happen and sometimes it...
Performance & Maintenance
win 7 hanging with black screen, no tdx.sys load
two drivers do not load at start up and causes windows not to load after updating Bios in raid system. The tdx.sys and serial.sys do not load. I just get a black screen in windows. The cursor can be moved for a short while then it freezes. I have done scannow and repair a dozen times with no...
Black screen of hanging?
So heres my issue, after about a 2 weeks on my new pc running windows 7 home premeium, i noticed an issue. Whenever I logged into my account everything would be black, but id see my cursor and id be able to move it, however right click, ctrl alt delete, and the windows key do nothing, my question...
General Discussion
Black screen after standby or sleep
I experienced the black screen syndrome for the first time yesterday. Everything was black except for a big old cursor that I could move around the screen. Have they figured out the cause of the problem yet?
BSOD Help and Support
Black screen problem after standby
Hi everyone, I have amilo si2636 & i installed win 7 beta build 7000 but i have this problem black screen after closing the lid of the laptop & re-openning it. please anyone help. Thanx Mohammed Saeed
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:21.
Twitter Facebook Google+