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#1
BSOD Using Vuze, Error 0x0000000A
Hello. I use a brand new HP laptop, model HP Envy 17-2100eo (bought in Europe) with i7-2630QM processor and 6GB. DDR3 Ram, Display adapter is ATI RADEON HD 6850M, with dedicated 1GB. DDR5.
It has OEM Windows 7 - Home Premium @ 64bit
After several crashes and BSOD, 10 days ago I re-installed the original OS (with recovery) and re-installed all drivers/updates. I still get BSOD.
Trying to figure out if the cause of the crash was a software, I uninstalled several (like "fanspeed 4.44" and others) but nothing helped.
The machine has been purchased in July 2011, so it is still under warranty.
All has been fine, but recently I started to get a lot of crashes and BSOD.
I noticed that when I got a BSOD I had at least the Vuze (Bit-Torrent) program was ON at least on 90% of the time.
Another time the BSOD happened without Vuze ON, while I was trying to do a back-up on an external disk (it's a Samsung S2 portable USB3, 1TB. external disk).
The BSOD would come even with the USB disk not plugged.
The machine just freeze from time to time (some time can be ON for 10 hours with NO PROBLEMS and sometimes it can crash after 3 minutes with a BSOD).
Here is attached the reports files requested and one picture of a BSOD that I got last week.
If you can somehow help me understand what causes it and how to fix it (or what software should I remove), I'm super grateful.
Also, if for some reason it could be HARDWARE caused, it would be good to know so I can still send the laptop back since it still under warranty.
Thanks in advance for your time,
Bob
Last edited by robertosatu; 07 Oct 2011 at 11:06. Reason: I put the wrong files before and later I read the page with "BSOD Posting Instructions"