Random BSOD


  1. Posts : 5
    Windows 7 Pro 64 bit
       #1

    Random BSOD


    Hello all. I am new to this forum so I hope I hope I am completing this post correctly. I have just finished building a new Windows 7 Pro 64bit PC and am having random BSOD - no apparent pattern at all. Attached is the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML zip file. Any assistance is greatly appreciated.

    Attachment 178390
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi kmcmillan1505 :)


    Update
    these old software\drivers.


    Gigabyte EasyTune6 driver
    Welcome to GIGABYTE TECHNOLOGY


    Virtual Serial Port driver for Blackberry
    http://www.rim.com/products/



    Finish
    with the above steps and post back with any results.
      My Computer


  3. Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #3

    Thanks panais. I have updated the EasyTune 6 driver but I was unable to find an updated virtual serial port driver.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    If is not extremely necessary for you uninstall it.

    Is too old and it may cause bsod.
      My Computer


  5. Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    Another crash


    Had yet another crash this morning. Apperas to be different from at least the last one.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 4105
    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D8999466B4
    BCP2: B3B7465EEC11360A
    BCP3: FFFFF8000322305C
    BCP4: 0000000000000001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Did you followed the above steps?

    Also upload the new minidump crash\bsod file.
      My Computer


  7. Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #7

    Still crashing


    Hi panais - I completely uninstalled the EasyTune 6 and thought I had also uninstalled the virtual serial ports but when I looked in device manager they were still there. I have just uninstalled now. I have recreaded the minidump and perfmon files and they are attached. The other odd thing I've noticed is that 90% of the time it BS's, the system is idle - that is no one is using at the moment. Sometimes it BS's moments after startup and other times after a few hours of use, but almost always when it is not in use. Thanks for your help.

    Attachment 178700
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    Run 2-3 times the system-file-checker.


    Then run RAM - Test with Memtest86+
    leave to run overnight if possible.



    Again post back the results.
      My Computer


  9. Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #9

    panais - I have not done the other suggestions as yet but left computer on overnight and all day today and NO crashes. Maybe the blackberry virtual serial ports was the culprit. I will follow your other suggestions as well but thought I would let the PC run to see if it crashes again. Keeping fingers crossed and will report back again tomorrow evening. Hope it's not premature but Thank You very much for the suggestions.
      My Computer


  10. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #10

    Ok,no problem :)
      My Computer


 

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