My HP Pavilion keeps crashing right after start up.
I ran Win Security Essentials and got the following warnings:
Trojan js/hiloti
Exploit Java CVE-2010-4452
I also saw these warnings:
Problem Event Name: Blue Screen
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Please help.
First you need to remove the malware. I suggest malwarebytes.
Only after can we help with the BSOD's whci9h are related to your ataport.sys
You can also run a system file check in the interim.
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
Read here for more information SFC /SCANNOW Command - System File Checker
Let us know the results from the report at the end.
Thanks for the reply zigzag, I really appreciate your help.
I ran a few malwarebytes scans until no malware was detected.
The system file check results: Windows Resource Protection did not find any integrity violations.
The system continues to crash (details below):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 831B3487
BCP3: 9AF4975C
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem :
C:\Windows\Minidump\100911-26765-01.dmp
C:\Users\nunn\AppData\Local\Temp\WER-116203-0.sysdata.xml
Last edited by shirebay; 09 Oct 2011 at 14:17.
The malware is removed.
Attached updated system reports.
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