Random Crashes and computer shut offs


  1. Posts : 8
    windows 7 64bit
       #1

    Random Crashes and computer shut offs


    hey there recently built a gaming pc and have had a few problems thought i had them figured out with bad ram but not the case something still messed up.anyway sorry in advance for the lack of info i tried,my computer after an hour if so just shuts off,the tempature on cpu stays at about 100f to 105f.so i run memtest86 for starters ran clean no errors,the i look online and some people say do a benchmark of pc i try to that then boom bsod before it even starts.i was using pcmark.so i tried to get minidump its not there for whatever reason.my specs on computer

    hafx 942 case
    i7 2600k sandy bridge
    radeon 6970
    fatality mobo preformance i think(if i had to say thats whats doing it lol)
    antec 1200 psu
    corsair vengance 4gig ram

    ill post the bsod pictures but like a said could not get minidump files theres stuff in the file but it wont open and its not even the right date.

    and i know i need to test my power supply thats one my next steps but i doubt its that
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi ClinDiesel :)

    Can you please upload for us the crash\bsod folder?

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 8
    windows 7 64bit
    Thread Starter
       #3

    Yea not sure what it is exactly can you explain please
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    ClinDiesel said:
    Yea not sure what it is exactly can you explain please
    No problem :)

    Click on this and follow the instructions >----> https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  5. Posts : 8
    windows 7 64bit
    Thread Starter
       #5

    my bad i was using my ipad for these forums not sure if should turn my cpu on.but i did hope i did the zip right
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Go to Check in C:\windows\minidump.(*.dmp) zip the minidump folder and upload it here.
    Last edited by panais; 13 Oct 2011 at 14:46.
      My Computer


  7. Posts : 8
    windows 7 64bit
    Thread Starter
       #7

    k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    ClinDiesel said:
    k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.
    :)
    Dont try to zip the minidump folder IN C:\windows\minidump

    Read very very carefull this >----> Copy paste the minidump folder on the desktop. ON the desktop zip that minidump folder and upload it here.
      My Computer


  9. Posts : 8
    windows 7 64bit
    Thread Starter
       #9

    sorry man im having a bad day thanks for being patient.im not this dumb usually now hope that works lol.trying to get that preform report also
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    Please remove any unnecessary USB devices/components
    A device attached to an USB port is causing issues
    Code:
    usbccgp.sys    usbccgp.sys+b7fae0    fffff880`06b94000    fffff881`06bb1000    0x000000010001d000    0x4ce7a673    20/11/2010 14:44:03
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yowan\Desktop\101211-34055-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03049670
    Debug session time: Thu Oct 13 06:00:58.819 2011 (GMT+4)
    System Uptime: 0 days 0:22:33.536
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa800e4b2720, fffffa800e4b2a00, fffff800031848b0}
    
    Probably caused by : csrss.exe
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800e4b2720, Terminating object
    Arg3: fffffa800e4b2a00, Process image file name
    Arg4: fffff800031848b0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    
    PROCESS_OBJECT: fffffa800e4b2720
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.
    
    BUGCHECK_STR:  0xF4_C0000374
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`077139c8 fffff800`0320b5e2 : 00000000`000000f4 00000000`00000003 fffffa80`0e4b2720 fffffa80`0e4b2a00 : nt!KeBugCheckEx
    fffff880`077139d0 fffff800`031b899b : ffffffff`ffffffff fffffa80`0ebaab60 fffffa80`0e4b2720 fffffa80`0e4b2720 : nt!PspCatchCriticalBreak+0x92
    fffff880`07713a10 fffff800`03138448 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e4b2720 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
    fffff880`07713a60 fffff800`02e7fed3 : fffffa80`0e4b2720 fffff880`c0000374 fffffa80`0ebaab60 fffffa80`0c7ea860 : nt!NtTerminateProcess+0xf4
    fffff880`07713ae0 00000000`774215da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`009ddca8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774215da
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


 

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