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Windows 7: Intermittent BSOD with World of Tanks

13 Oct 2011   #1

Win 7 Pro x64
Intermittent BSOD with World of Tanks

Hello, long time reader, first time poster here.

I have a nicely working midi tower system which handles most of my home computing: games, video, music, development, emails, etc. It performs fine with most games including Shogun Total War, Blood Bowl. It rarely crashes.

Recently I started playing World of Tanks version 0.6.7 and the system dies via BSOD. Some nights I have none. Some nights I cannot escape them.

I've attached the DMP, system info, and perfmon files. Please let me know if I can perform any other diags. I appreciate all the help and information here!

Thanks, Dan
System Info:
Win 7 Pro x64
Intel x58 mobo with i7 920
8 GB memory
EVGA GeForce GTX 570,
Realtek HD Audio

My System SpecsSystem Spec
13 Oct 2011   #2

Win 7 64bit Ultimate

1st minidump:
Usually caused by driver.

The First minidump indicates csrss.exe, possible malware hiding place.

Scan using malwarebytes:
Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET

Also ensure you are using Microsoft Security Essentials. If not, then uninstall other antivirus and install MSE:
Microsoft Security Essentials

Last minidump:
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Your last minidump is indicating "dxgmms1.sys", which is a Direct X file. you should update your video drivers from the Nvidia site.

Also, make sure to remove old drivers using driver sweeper. Follow all instructions, then install the most recent drivers, nonbeta. I usually download(dont install) the drivers first so they are already there to just install after everything is cleaned by sweeper.
Drivers - Clean Left over Files after Uninstalling

You should also enable driver verifier to get some more minidump files to analyze and run memtest86+, as bad ram causes a lot of problems.

Follow all instructions carefully, and make sure you run memtest for atleast 7 full passes.
Using Driver Verifier to identify issues with Drivers
RAM - Test with Memtest86+

Please post back with any results or questions
Good Luck,

My System SpecsSystem Spec

 Intermittent BSOD with World of Tanks

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