Hello,
I have this ASUS A42J laptop since march 2010. During the last two to three months, these BSOD are becoming more and more frequent, sometimes a few times in a day.
Please someone help me with this problem.
System Spec:
ASUS A42J
Windows 7 Home Premium 64 Bit (came installed)
Intel i5 M 430 @ 2.27GHz
ATI Mobility Redeon HD 5470
4GB Ram
These were all related to tcpip.sys. I would remove AVG and replace with Microsoft Security essentials and update to SP-1
AVG Removal Tool
Virus, Spyware & Malware Protection | Microsoft Security Essentials
Ensure you install the correct 64 or 32bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)
ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems
links courtesy jmh
Thanks zigzag3134
I had replaced AVG with Microsoft security essentials. My system already had SP1, but anyway I went ahead and install the System Update Readiness Tool. Windows update did not detect any new updates after the installation.
Hopefully the issues have been resolved. For now I would have to monitor if the BSOD still persist. Will post an update in a few days.
Let us know and good luck.Thanks zigzag3134
I had replaced AVG with Microsoft security essentials. My system already had SP1, but anyway I went ahead and install the System Update Readiness Tool. Windows update did not detect any new updates after the installation.
Hopefully the issues have been resolved. For now I would have to monitor if the BSOD still persist. Will post an update in a few days.
Another BSOD just occurred a while ago at work. It was fine during the weekend while I was home.
I have attached the latest dump file. Is there anything else I could do?
Still the same culprit blamed.
* Suggest you run SFC
SFC /SCANNOW Command - System File Checker
* Also run Malwarebytes just in case....
Download, update & run a full scan please.
Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
* Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ
When you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
Thank you for the suggestion JMH.
I had ran SFC three times and all did not find any integrity violation. Full scan using Malwarebytes also turned up clean.
I had also uninstalled SPTD from my system. Monitoring the laptop for now.
Was going great for 2 days till another BSOD a few moments ago. Attached the latest dmp.
Still blamed on tcpip.sys.
This could mean a problem with your network card or one of these old drivers is causing it.
I suggest that you update them first.
How To Find Drivers:Code:adfs.SYS 6/26/2008 4:52:37 PM fffff880`06c24000 fffff880`06c3c000 0x00018000 0x48640195 sncduvc.SYS 12/29/2008 5:14:26 AM fffff880`02df6000 fffff880`02dfea80 0x00008a80 0x495894f2 btwl2cap.sys 4/3/2009 8:28:45 PM fffff880`03b52000 fffff880`03b5e000 0x0000c000 0x49d6a9bd ATK64AMD.sys 5/12/2009 9:04:54 PM fffff880`044f1000 fffff880`044f9000 0x00008000 0x4a0a1cb6 snp2uvc.sys 5/20/2009 4:11:05 AM fffff880`02c2d000 fffff880`02de4600 0x001b7600 0x4a13bb19 btusbflt.sys 6/9/2009 5:46:26 PM fffff880`02c00000 fffff880`02c10000 0x00010000 0x4a2ed832 btwavdt.sys 6/25/2009 1:50:13 AM fffff880`04139000 fffff880`041b4000 0x0007b000 0x4a431015 btwrchid.sys 6/25/2009 1:51:37 AM fffff880`03b5e000 fffff880`03b61880 0x00003880 0x4a431069 btwaudio.sys 7/1/2009 9:54:56 AM fffff880`03acc000 fffff880`03b52000 0x00086000 0x4a4b6ab0 ASMMAP64.sys 7/2/2009 5:13:26 AM fffff880`03a85000 fffff880`03a8d000 0x00008000 0x4a4c7a36The most common drivers are listed on this page: Driver Reference link > Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Last edited by JMH; 20 Oct 2011 at 16:10.
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