W7 Ultimate x64 - Freezing after SP1


  1. Posts : 9
    W7 Ultimate 64-bit
       #1

    W7 Ultimate x64 - Freezing after SP1


    Hello,

    I recently formatted my HDD in the hope of having a well working computer. After re-installing the OS, I had a stable and good experiences for a couple of days.

    Then I installed SP1 for the OS (as usually), and also updated the DotNet framework. On the next boot I started to get freezes:

    - 1-2 mins after logging in, I get a "Explorer has stopped working"
    - Instantly after I get an error "Microsoft Windows" has stopped responding
    - Have to hard boot

    I then used a system restore point to the time before the SP1, but the problem remained for a couple of days.

    Then it disappeared again for 6 days. I used the computer for games and stuff perfectly without any problem. Then I decided to re-try SP1, and it was stable after the install.

    Now again, after 4 days of installing the SP1 I am getting the freezes. They can happen with any application etc. open. Basically, if I have an internet explorer open I can use it for as long as I want - just the other computer is "frozen".

    I have Samsung's 1 TB F3 as HDD, which has 98% SMART - performance. It's very hard for me to look for resolving the problem because I don't get any real "error logs"...

    I have tried to install this already, but the freezing continues:
    Fix Windows 7 Service Pack 1 Random Freezes

    Here's my DxDiag:

    Time of this report: 10/12/2011, 18:24:15
    Machine name: OTTO-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: Finnish (Regional Setting: Finnish)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
    Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
    Memory: 8192MB RAM
    Available OS Memory: 8174MB RAM
    Page File: 2082MB used, 14262MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 570
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 570
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_83871043&REV_A1
    Display Memory: 4064 MB
    Dedicated Memory: 1248 MB
    Shared Memory: 2815 MB
    Current Mode: 1600 x 900 (32 bit) (59Hz)
    Monitor Name: Acer X203H
    Monitor Model: X203H
    Monitor Id: ACR009D
    Native Mode: 1600 x 900(p) (59.946Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.8538 (English)
    Driver Version: 8.17.12.8538
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/23/2011 01:41:00, 15688512 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-53C6-11CF-A952-8BA31FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1086
    SubSys ID: 0x83871043
    Revision ID: 0x00A1
    Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538ci\ven_10de&dev_1086
    Rank Of Driver: 80E62001


    ___

    What should I do? It would be extremely frustrating to install the OS again and again..

    Thanks in advance,
    Otto
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Elaydeful said:
    Hello,

    I recently formatted my HDD in the hope of having a well working computer. After re-installing the OS, I had a stable and good experiences for a couple of days.

    Then I installed SP1 for the OS (as usually), and also updated the DotNet framework. On the next boot I started to get freezes:

    - 1-2 mins after logging in, I get a "Explorer has stopped working"
    - Instantly after I get an error "Microsoft Windows" has stopped responding
    - Have to hard boot

    I then used a system restore point to the time before the SP1, but the problem remained for a couple of days.

    Then it disappeared again for 6 days. I used the computer for games and stuff perfectly without any problem. Then I decided to re-try SP1, and it was stable after the install.

    Now again, after 4 days of installing the SP1 I am getting the freezes. They can happen with any application etc. open. Basically, if I have an internet explorer open I can use it for as long as I want - just the other computer is "frozen".

    I have Samsung's 1 TB F3 as HDD, which has 98% SMART - performance. It's very hard for me to look for resolving the problem because I don't get any real "error logs"...

    I have tried to install this already, but the freezing continues:
    Fix Windows 7 Service Pack 1 Random Freezes

    Here's my DxDiag:

    Time of this report: 10/12/2011, 18:24:15
    Machine name: OTTO-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: Finnish (Regional Setting: Finnish)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
    Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
    Memory: 8192MB RAM
    Available OS Memory: 8174MB RAM
    Page File: 2082MB used, 14262MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 570
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 570
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_83871043&REV_A1
    Display Memory: 4064 MB
    Dedicated Memory: 1248 MB
    Shared Memory: 2815 MB
    Current Mode: 1600 x 900 (32 bit) (59Hz)
    Monitor Name: Acer X203H
    Monitor Model: X203H
    Monitor Id: ACR009D
    Native Mode: 1600 x 900(p) (59.946Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.8538 (English)
    Driver Version: 8.17.12.8538
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/23/2011 01:41:00, 15688512 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-53C6-11CF-A952-8BA31FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x1086
    SubSys ID: 0x83871043
    Revision ID: 0x00A1
    Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8538ci\ven_10de&dev_1086
    Rank Of Driver: 80E62001


    ___

    What should I do? It would be extremely frustrating to install the OS again and again..

    Thanks in advance,
    Otto


    There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for the critical errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

    You want to look for critical errors (they have red in the left column ).

    When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

    When you find them please note the event ID, and the source codes and tell us what they are.




      My Computer


  3. Posts : 9
    W7 Ultimate 64-bit
    Thread Starter
       #3

    Hello,

    This must be the problem's source?



    Freezing occurred just 10 minutes ago - again, so remembered to check this thread
    Thanks,
    Otto
      My Computer


  4. Posts : 9
    W7 Ultimate 64-bit
    Thread Starter
       #4

    **EDIT**

    No other criticals (than the hard boot 41s). Screenshots of each map:

    ImageShack Album - 4 images

    Still out of ideas.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Elaydeful said:
    **EDIT**

    No other criticals (than the hard boot 41s). Screenshots of each map:

    ImageShack Album - 4 images

    Still out of ideas.
    Thanks for the screenshots they proved to be helpful. My apologies. In the instructions it does say "critical" and I am changing it now.

    It should say any error with "red" in it. The critical ones were ditry shutdown messages and while critical not helpful, the others should many errors in the Net framwork install and optimization.

    If I were you I would re-install net framework (you may have to un-install the current first).

    Be sure you have a backup and restore point just in case.
      My Computer


  6. Posts : 9
    W7 Ultimate 64-bit
    Thread Starter
       #6

    Hello Zigzag, no errors after the DotNet re-installation. Thank you!

    Am only experiencing an error while launching software from Origin. Do you happen to know if this error is related to the system's behaviour, or the program's? I am launching the Origin as administrator.

    ImageShack® - Online Photo and Video Hosting

    The EA's answer is: Answer

    Something still wrong with the DotNet? It should be up-to-date now.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Elaydeful said:
    Hello Zigzag, no errors after the DotNet re-installation. Thank you!

    Am only experiencing an error while launching software from Origin. Do you happen to know if this error is related to the system's behaviour, or the program's? I am launching the Origin as administrator.

    ImageShack® - Online Photo and Video Hosting

    The EA's answer is: Answer

    Something still wrong with the DotNet? It should be up-to-date now.
    I do believe the errors are theirs. You might want to try running as admin and re-installing in compatibility mode.
      My Computer


 

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