Bsod

tscoobydo said:

My computer has just BSOD a couple of times today and I have a bugcheck. Any suggestions on what is causing it?

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xffffffff, 0x00000002, 0x00000008, 0xffffffff).

I am running a Gateway FX7024 32 bit that came with Vista, but I have upgraded to Win 7 home prem. I have recently reinstalled Vista and Win 7 Home Prem.

I have run the "BSOD Dump & System File Collection app " and attached it to this post.

If more info is needed Please ask?

Thanks...Jeffrey...

Nothing conclusive. Caused by memory corruption and I suspect old drivers

I would run these tests.



1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable


3-Update these old drivers

Code:

papycpu2.sys    1/17/2003 4:59:56 AM        0x90336000    0x903367c0    0x000007c0    0x3e27c60c                        
papyjoy.sys    1/17/2003 4:59:57 AM        0x90337000    0x90337740    0x00000740    0x3e27c60d                        
iteatapi.sys    5/14/2008 2:18:14 AM        0x8b311000    0x8b31d000    0x0000c000    0x482a8426                        
netr28.sys    2/25/2009 10:56:57 PM    netr28.sys+64f3a    0x94557000    0x945e0000    0x00089000    0x49a604f9                        
e1e6032.sys    3/24/2009 2:16:11 PM        0x93af5000    0x93b2d000    0x00038000    0x49c9236b

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads