Reasonable explanation for crashes?

A long tale of woe that ends with some questions. Please bare with me in the background explanation.

For over a year I've been having occasional flurries of crashes, hangs and (rarely) BSODs. Months would go by with no problem, then dozens of crashes or hangs in a week. The event logs and rare dumps have not been helpful. People here said it sounded like hardware problem, but no diagnostics I ran could find a problem.

I took it to a pc repair shop which could find no hardware problem (and of course it would not crash or hang for them). The suggested (as did people on this forum) that it probably was ZoneAlarm Internet Security. They installed the Kaspersky Internet Security product (for a fee, of course) and said that should fix the problems. 2 days later it froze 3 times and did automatic reboots 5 times.

I took it back. It still wouldn't crash or hang for them. They said Windows probably needed to be reinstalled - that my update from Win7 Home to Pro corrupted something. Rather than mess up the installation again I asked them to do it (for a fee, of course).

During their attempts to reinstall Windows it started crashing for them. They succeeded on their 3rd attempt, ran some more tests, checked the configuration, and found problems with the ram. They said ram I had was incompatible with the mother board and buggy, but the problems could not be detected by the diagnostics. They also said they had to reinstall Windows a 4th time because the 3rd reinstallation was corrupted because of the bad ram.

So, finally, some questions.
1. If the ram was incompatible with the MB could I have run at all? Could it have caused intermittent problems?

2. I had OCZ DDR3 memory cards and a Gigabyte GA-X58A-UD3R MB. Is this memory incompatible with the MB? I've recently heard that OCZ memory is not very high quality. Is that generally true?

3. Can bad ram (and crashes cause by it) corrupt Windows? I can see how the registry could get corrupted but would that take a reinstallation of Windows to fix?

I understand that bad memory could cause all the problems I mentioned. I was having trouble with the "incompatible" part. Intermittently incompatible? Or is the incompatibility a timing issue?

I was really more interested in the corruption of Windows issue, but it's a moot point now. Windows was reinstalled and I'm currently reinstalling and reconfiguring all the programs I previous had installed.

Maguscreed said:

OCZ is high quality, but it is also one of the least compatible memories on the market (meaning it works properly with the fewest hardware configurations)
I use it personally and have for years with no complaint. ...and certainly without the problems you describe, though I always verify the motherboard/ram compatibility before I purchase a motherboard.

If the ram is actually bad it can cause any number of seemingly unrelated problems and errors. Since basically everything processes through the ram and it can be only one stick or one specific memory address on a stick that actually causes the problem. It's possible this bad address can go for months without being used until a specific set of circumstances pops up.

I'm afraid you're incorrect that OCZ is high quality. That's exactly what I thought when I bought 8 gig of SLI specialized ram. After a year and a half of fairly decent operation, I started getting driver errors and BSC's. I went though the the obvious tests and even reinstalled Windows 7 with no resolution. It kept pointing at a memory handling error. The chipset is NVidia 750i which was reinstalled, as was the Bios. Now it got worse. I pulled all the memory sticks and reinstalled just one. Viola, system booted normally. So I went through the painstaking task of installing each memory stick, one at a time and doing a memory check on each one. They all checked out OK. But if I installed more then one stick, crashus maximus!
So now, I pulled the motherboard and RMA'd it back to Asus. Their diagnostics found no problems. (Oh BTW, I did do a processor check before sending out the motherboard)
Now is when I started doing some digging on OCZ. I was shocked to find out that both their RAM and SSD's are pure junk. Tiger Direct won't even carry their product any more. I just got off the phone with OCZ RMA section and they're going to refund rather then replace. The issue is something to do with the dual channel capability. I must say though, they are honoring their warranty, which is a big plus for them.

I have no real proof the the memory was the problem but since the OCZ memory was replaced with Crucial Technology memory I've had only one crash (the day after I got the PC back from the shop). That's well over a month so I think the problem is solved and the memory looks like the cause.

Oh, I definitely agree. I've had my share of RAM nightmares over the years. It's just too bad there's no way to test RAM out of the chassis. Process of elimination is always a giant pain in the butt. That's why I bought top of the line memory. I'm considering dropping in a new motherboard that will handle DDR3 ram, USB 3.0, DirectX 12 and full 3D.

I was browsing and saw RAM heatsinks. I'm considering that too. I probably don't need it, but having RAM with a blower would be a cool conversation piece.