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Windows 7: BSOD - new home build system. Randomly crashes.

22 Oct 2011   #1

Windows 7 64 bit
BSOD - new home build system. Randomly crashes.

Hi. I'm running windows 7 64 bit on a new home build system. Randomly getting BSOD.

I7 980 3.33 GHz hex core
CORSAID Vengeance 24 GB (6x4GB) 240-Pin DDR3 SD RAM (PC3 12800)
HD 600 GB Velociraptor (boot drive)
WD caviar 2 TB x 2 storage
WD caviar 1 TB x 2 RAID 0

I know the RAID array isn't working yet but I don't see why that would be the thing causing my BSOD.

I haven't overclocked anything yet.

Thanks for the help!

My System SpecsSystem Spec
22 Oct 2011   #2

Windows 7 Ultimate 64bit SP1


Update Intel Storage drivers.*&lang=eng

Run SFC /SCANNOW Command - System File Checker

with this step and post back with any results.
My System SpecsSystem Spec
22 Oct 2011   #3

Windows 7 64 bit

Thank you for the quick reply and for taking time out to help me with this.

Unfortunately the suggestions didn't work. When attempting to install intel rapid storage technology driver I get an error message that says "This computer does not meet the minimum requirements for installing the software."

When clicking on your second link and performing the driver scan, the scan of my intel chipset says that my driver is valid.

And finally when performing the sfc /scannow command I get the message that "Windows Resource Protection did not find any integrity violations."

Any other ideas?

Thanks again!
My System SpecsSystem Spec

22 Oct 2011   #4

Windows 10 Pro x64, Arch Linux


A process or thread crucial to system operation has unexpectedly exited or been
terminated. Usual causes are malware, bad hard-disk, RAM, it may possibly be your raid configuration.
Run a scan of Malwarebytes
When clicking on your second link and performing the driver scan, the scan of my intel chipset says that my driver is valid
This suggest that your driver is either malfuctining or bad installed. Uninstall it completely and download a fresh copy

Disable raid if the BSODs persists

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8015a2e940, Terminating object
Arg3: fffffa8015a2ec20, Process image file name
Arg4: fffff8000338e8b0, Explanatory message (ascii)

Debugging Details:

PROCESS_OBJECT: fffffa8015a2e940

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p  referenced memory at 0x%p. The required data was not placed into memory  because of an I/O error status of 0x%x.





fffff880`09aae0e8 fffff800`034155e2 : 00000000`000000f4 00000000`00000003 fffffa80`15a2e940 fffffa80`15a2ec20 : nt!KeBugCheckEx
fffff880`09aae0f0 fffff800`033c299b : ffffffff`ffffffff  fffffa80`16dcd060 fffffa80`15a2e940 fffffa80`15a2e940 :  nt!PspCatchCriticalBreak+0x92
fffff880`09aae130 fffff800`03342448 : ffffffff`ffffffff  00000000`00000001 fffffa80`15a2e940 00000000`00000008 : nt! ??  ::NNGAKEGL::`string'+0x176d6
fffff880`09aae180 fffff800`03089ed3 : fffffa80`15a2e940  fffff800`c0000006 fffffa80`16dcd060 00000000`028e0e40 :  nt!NtTerminateProcess+0xf4
fffff880`09aae200 fffff800`03086470 : fffff800`030d667f  fffff880`09aaeb78 fffff880`09aae8d0 fffff880`09aaec20 :  nt!KiSystemServiceCopyEnd+0x13
fffff880`09aae398 fffff800`030d667f : fffff880`09aaeb78  fffff880`09aae8d0 fffff880`09aaec20 00000000`028e19e0 :  nt!KiServiceLinkage
fffff880`09aae3a0 fffff800`0308a2c2 : fffff880`09aaeb78  00000000`00011a44 fffff880`09aaec20 00000000`028e14b8 : nt! ??  ::FNODOBFM::`string'+0x49874
fffff880`09aaea40 fffff800`03088e3a : 00000000`00000000  000007fe`fd21d8b4 00000000`76ea8d01 00000000`00011a44 :  nt!KiExceptionDispatch+0xc2
fffff880`09aaec20 00000000`76da9c12 : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KiPageFault+0x23a
00000000`028e1400 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76da9c12


FOLLOWUP_NAME:  MachineOwner


BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
My System SpecsSystem Spec
22 Oct 2011   #5

Windows 7 64 bit

I don't think it's malware. I JUST built this computer and have an antivirus program installed. The only sites I've visited so far have been your garden variety email sites and forums like this one. I've only downloaded legit programs like iTunes and Firefox.

The RAID issue may be the problem because I know it's not functioning properly at the moment. But why would this cause my whole computer to crash if I'm not running windows from the RAID drives? They're just extra drives that I plan to use as a scratch disc for video editing later on. Even if one of those drives is faulty would it cause my computer to crash? That seems odd.

And when the intel driver search said my drivers were valid the implication was that everything was fine. They had no suggestions for new drivers they wanted me to download.
My System SpecsSystem Spec
23 Oct 2011   #6

Windows 7 64 bit

After restarting a few times I managed to update to the new intel storage drivers. I'm not sure if that's what kicked it all off or what, but now my computer will actually only start up once every 4-5 times without giving me the BSOD. It was at least usable before, but now it's pretty much broken.

The new storage drivers told me that the hard drive hooked up to SATA port 6 was not working (one of my RAID 0 drives). So I unplugged that hard drive and went into bios and turned off RAID mode. This didn't seem to help anything at all. Still just as bad as it ever was.

I suppose I should just try doing a clean install at this point and then add my hard drives a drive at a time...

Any other ideas?
My System SpecsSystem Spec
23 Oct 2011   #7

Windows 7 64 bit

Here are my new logs
My System SpecsSystem Spec
24 Oct 2011   #8

Windows 10 Pro x64, Arch Linux

Quote   Quote: Originally Posted by aj327 View Post
Here are my new logs
Still the same cause relating your Hard Drives and that RAID configuration.
My System SpecsSystem Spec

 BSOD - new home build system. Randomly crashes.

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