BSOD - new home build system. Randomly crashes.


  1. Posts : 5
    Windows 7 64 bit
       #1

    BSOD - new home build system. Randomly crashes.


    Hi. I'm running windows 7 64 bit on a new home build system. Randomly getting BSOD.

    Specs:
    ASUS P6X58D-E
    I7 980 3.33 GHz hex core
    NVIDIA GTX 470
    CORSAID Vengeance 24 GB (6x4GB) 240-Pin DDR3 SD RAM (PC3 12800)
    HD 600 GB Velociraptor (boot drive)
    WD caviar 2 TB x 2 storage
    WD caviar 1 TB x 2 RAID 0

    I know the RAID array isn't working yet but I don't see why that would be the thing causing my BSOD.

    I haven't overclocked anything yet.

    Thanks for the help!
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    Update Intel Storage drivers.


    http://downloadcenter.intel.com/Deta...-bit*&lang=eng


    http://downloadcenter.intel.com/Default.aspx


    Run SFC /SCANNOW Command - System File Checker



    Finish
    with this step and post back with any results.
      My Computer


  3. Posts : 5
    Windows 7 64 bit
    Thread Starter
       #3

    Thank you for the quick reply and for taking time out to help me with this.

    Unfortunately the suggestions didn't work. When attempting to install intel rapid storage technology driver I get an error message that says "This computer does not meet the minimum requirements for installing the software."

    When clicking on your second link and performing the driver scan, the scan of my intel chipset says that my driver is valid.

    And finally when performing the sfc /scannow command I get the message that "Windows Resource Protection did not find any integrity violations."

    Any other ideas?

    Thanks again!
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    CRITICAL_OBJECT_TERMINATION (f4)

    A process or thread crucial to system operation has unexpectedly exited or been
    terminated. Usual causes are malware, bad hard-disk, RAM, it may possibly be your raid configuration.
    Run a scan of Malwarebytes
    When clicking on your second link and performing the driver scan, the scan of my intel chipset says that my driver is valid
    This suggest that your driver is either malfuctining or bad installed. Uninstall it completely and download a fresh copy

    Disable raid if the BSODs persists

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8015a2e940, Terminating object
    Arg3: fffffa8015a2ec20, Process image file name
    Arg4: fffff8000338e8b0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    
    PROCESS_OBJECT: fffffa8015a2e940
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p  referenced memory at 0x%p. The required data was not placed into memory  because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`09aae0e8 fffff800`034155e2 : 00000000`000000f4 00000000`00000003 fffffa80`15a2e940 fffffa80`15a2ec20 : nt!KeBugCheckEx
    fffff880`09aae0f0 fffff800`033c299b : ffffffff`ffffffff  fffffa80`16dcd060 fffffa80`15a2e940 fffffa80`15a2e940 :  nt!PspCatchCriticalBreak+0x92
    fffff880`09aae130 fffff800`03342448 : ffffffff`ffffffff  00000000`00000001 fffffa80`15a2e940 00000000`00000008 : nt! ??  ::NNGAKEGL::`string'+0x176d6
    fffff880`09aae180 fffff800`03089ed3 : fffffa80`15a2e940  fffff800`c0000006 fffffa80`16dcd060 00000000`028e0e40 :  nt!NtTerminateProcess+0xf4
    fffff880`09aae200 fffff800`03086470 : fffff800`030d667f  fffff880`09aaeb78 fffff880`09aae8d0 fffff880`09aaec20 :  nt!KiSystemServiceCopyEnd+0x13
    fffff880`09aae398 fffff800`030d667f : fffff880`09aaeb78  fffff880`09aae8d0 fffff880`09aaec20 00000000`028e19e0 :  nt!KiServiceLinkage
    fffff880`09aae3a0 fffff800`0308a2c2 : fffff880`09aaeb78  00000000`00011a44 fffff880`09aaec20 00000000`028e14b8 : nt! ??  ::FNODOBFM::`string'+0x49874
    fffff880`09aaea40 fffff800`03088e3a : 00000000`00000000  000007fe`fd21d8b4 00000000`76ea8d01 00000000`00011a44 :  nt!KiExceptionDispatch+0xc2
    fffff880`09aaec20 00000000`76da9c12 : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KiPageFault+0x23a
    00000000`028e1400 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76da9c12
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 5
    Windows 7 64 bit
    Thread Starter
       #5

    I don't think it's malware. I JUST built this computer and have an antivirus program installed. The only sites I've visited so far have been your garden variety email sites and forums like this one. I've only downloaded legit programs like iTunes and Firefox.

    The RAID issue may be the problem because I know it's not functioning properly at the moment. But why would this cause my whole computer to crash if I'm not running windows from the RAID drives? They're just extra drives that I plan to use as a scratch disc for video editing later on. Even if one of those drives is faulty would it cause my computer to crash? That seems odd.

    And when the intel driver search said my drivers were valid the implication was that everything was fine. They had no suggestions for new drivers they wanted me to download.
      My Computer


  6. Posts : 5
    Windows 7 64 bit
    Thread Starter
       #6

    After restarting a few times I managed to update to the new intel storage drivers. I'm not sure if that's what kicked it all off or what, but now my computer will actually only start up once every 4-5 times without giving me the BSOD. It was at least usable before, but now it's pretty much broken.

    The new storage drivers told me that the hard drive hooked up to SATA port 6 was not working (one of my RAID 0 drives). So I unplugged that hard drive and went into bios and turned off RAID mode. This didn't seem to help anything at all. Still just as bad as it ever was.

    I suppose I should just try doing a clean install at this point and then add my hard drives a drive at a time...

    Any other ideas?
      My Computer


  7. Posts : 5
    Windows 7 64 bit
    Thread Starter
       #7

    Here are my new logs
      My Computer


  8. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #8

    aj327 said:
    Here are my new logs
    Still the same cause relating your Hard Drives and that RAID configuration.
      My Computer


 

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