BSOD while playing games, browsing, watching videos.... please help


  1. Posts : 11
    windows ultimate 64 bit
       #1

    BSOD while playing games, browsing, watching videos.... please help


    i have the following configuration :

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    System Manufacturer INTEL
    System Model DH55TC
    System Type X86-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
    ram: 8 gb
    HDD: 500 gb
    Realtek High Definition Audio
    Display :ATI Radeon HD 5700 Series
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver Version 8.892.0.0

    i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
    ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
    then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
    then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
    and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
    i installed who crashed application also and it told its a hardware problem and not a software problem so as a last resrt i'm writing this thread so please help u guys are the expert
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    anmol8906 said:
    i have the following configuration :

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    System Manufacturer INTEL
    System Model DH55TC
    System Type X86-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
    ram: 8 gb
    HDD: 500 gb
    Realtek High Definition Audio
    Display :ATI Radeon HD 5700 Series
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver Version 8.892.0.0

    i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
    ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
    then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
    then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
    and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
    i installed who crashed application also and it told its a hardware problem and not a software problem so as a last resrt i'm writing this thread so please help u guys are the expert
    There are at least 9 suspected causes but the majority of them were caused by Your Avast. Remove and replace with Microsoft Security essentials

    http://files.avast.com/files/eng/aswclear5.exe

    Virus, Spyware & Malware Protection | Microsoft Security Essentials



    EDIT.

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads http://duplexsecure.com/faq

    when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
      My Computer


  3. Posts : 11
    windows ultimate 64 bit
    Thread Starter
       #3

    thank you zigzag 3413 for ur prompt reply. currently i'm using 82 bit OS but i want to switch to 64 bit as i have 8 gb ram and 4 gb is as it is going waste so shall i install 64 bit and then what ever crashes are occurring i can post them
      My Computer


  4. Posts : 11
    windows ultimate 64 bit
    Thread Starter
       #4

    zigzag3143 said:
    anmol8906 said:
    i have the following configuration :

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    System Manufacturer INTEL
    System Model DH55TC
    System Type X86-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
    ram: 8 gb
    HDD: 500 gb
    Realtek High Definition Audio
    Display :ATI Radeon HD 5700 Series
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver Version 8.892.0.0

    i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
    ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
    then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
    then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
    and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
    i installed who crashed application also and it told its a hardware problem and not a software problem so as a last resrt i'm writing this thread so please help u guys are the expert
    There are at least 9 suspected causes but the majority of them were caused by Your Avast. Remove and replace with Microsoft Security essentials

    http://files.avast.com/files/eng/aswclear5.exe

    Virus, Spyware & Malware Protection | Microsoft Security Essentials



    EDIT.

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
    still no relief from BSOD now they have become more frequent while playing games the video cards crashes
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    anmol8906 said:
    zigzag3143 said:
    anmol8906 said:
    i have the following configuration :

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    System Manufacturer INTEL
    System Model DH55TC
    System Type X86-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
    ram: 8 gb
    HDD: 500 gb
    Realtek High Definition Audio
    Display :ATI Radeon HD 5700 Series
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver Version 8.892.0.0

    i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
    ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
    then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
    then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
    and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
    i installed who crashed application also and it told its a hardware problem and not a software problem so as a last resrt i'm writing this thread so please help u guys are the expert
    There are at least 9 suspected causes but the majority of them were caused by Your Avast. Remove and replace with Microsoft Security essentials

    http://files.avast.com/files/eng/aswclear5.exe

    Virus, Spyware & Malware Protection | Microsoft Security Essentials



    EDIT.

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
    still no relief from BSOD now they have become more frequent while playing games the video cards crashes

    64 bit or 32? Upload the DMP's
      My Computer


  6. Posts : 11
    windows ultimate 64 bit
    Thread Starter
       #6

    i have now installed the 64 bit system and now sending you the dmp files
      My Computer


  7. Posts : 11
    windows ultimate 64 bit
    Thread Starter
       #7

    now all application and browsers have started crashing since i have installed 64 bit os .... when i start palying games they crash within 5 min a playing and cannot install any thing
      My Computer


 

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