BSOD when connecting to internet win32k.sys


  1. Posts : 14
    Windows 7 Home Premium 32bit
       #1

    BSOD when connecting to internet win32k.sys


    Hey i recently just got the blue screen of death, there are a number of problems which are visible. Firstly, when i open up the task manager the processes table and the menu bars and tabs are all blank, so i dont know whats going on or what im pressing. I tried installing zonealarm, but i couldnot scroll down to agree with the licensing terms, AND the i agree, disagree, cancel boxes were blank so ididnt know what i was pressing.
    Another thing is when i run IE i can connect to the internet, but when i go to google and try run a search the window crashes. But if i go to bing, the window is fine and i can search. If i go to the official windows support forum it crashes, but say coming here is fine, and if i open up mozilla firefox, that is where i completely get a bluescreen and the laptop resets.
    So i really dont know whats going on and whats happening can anyone help please?
    I have uploaded my minidumps file and thanks beforehand let me know if you need anything else!!
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #2

    Furthermore, on my task manager, at the bottom I can see I have over 80 processes running
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Can anyone help me with this?? It seems that it loooks as though its solved but i can assure you it isnt solved at all plus i havent marked the thread as solved either
    Last edited by imamul; 26 Oct 2011 at 05:25. Reason: Thread marked as solved when unsolved
      My Computer


  4. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Problem Signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Info About The Problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: FF9369E8
    BCP3: FF936A18
    BCP4: 4A060051
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files That Help Describe The Problem:
    C:\Windows\Minidump\102311-60762-01.dmp
    C:\Users\Parent\AppData\Local\Temp\WER-128825-0.sysdata.xml


    bit more info on the problem
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Any help?
      My Computer


 

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