Win7 X64 Blue Screen BCCode: 1e Please help

Page 1 of 2 12 LastLast

  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Win7 X64 Blue Screen BCCode: 1e Please help


    this Blue screen is getting really often, please help, what's wrong with it?


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800032EEA4F
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Last edited by jackydchen; 27 Oct 2011 at 21:19.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jackydchen said:
    this Blue screen is getting really often, please help, what's wrong with it?


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800032EEA4F
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    zigzag3143 said:
    jackydchen said:
    this Blue screen is getting really often, please help, what's wrong with it?


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800032EEA4F
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Thanks for your heads up, I've already upload the zip file now.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    jackydchen said:
    this Blue screen is getting really often, please help, what's wrong with it?


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800032EEA4F
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    These were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.


    1-Memtest.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
       #5

    Problem signature:
    Problem Event Name: BlueScreen
    Locale ID: 3081

    Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....
    Last edited by siddhesh; 14 Dec 2011 at 04:18.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    siddhesh said:
    Problem signature:
    Problem Event Name: BlueScreen
    Locale ID: 3081

    Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

    Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

    I would remove it to test.




    I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO EEST.

    http://support.kaspersky.com/downloa...vremover10.zip

    http://www.microsoft.com/security_essentials/
    Last edited by zigzag3143; 14 Dec 2011 at 06:00.
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
       #7

    zigzag3143 said:
    siddhesh said:
    Problem signature:
    Problem Event Name: BlueScreen
    Locale ID: 3081

    Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

    Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

    I would remove it to test.




    I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
    Sir What should i do??? i dont have any knowledge about the given links.... plz guide me..... not getting anything.... plzzz
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    siddhesh said:
    zigzag3143 said:
    siddhesh said:
    Problem signature:
    Problem Event Name: BlueScreen
    Locale ID: 3081

    Sir this is my problem and i have attached minidump folder... plz let me know whats the problem..... as u told to attach that folder to know problem....

    Related to Nokia Music Server, Part of Nokia PC Suite. Note: Located in \%Program Files%\Common Files\Nokia\MPlatform\

    I would remove it to test.




    I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
    Sir What should i do??? i dont have any knowledge about the given links.... plz guide me..... not getting anything.... plzzz

    First. Using the Norton link download their removal tool and remove your Norton/Symantec and replace it with MSE (from the other link).

    See if system still crashes and let us know.
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
       #9

    SIr i dont have any nortorn product what should i take???
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    siddhesh said:
    SIr i dont have any nortorn product what should i take???
    My mistake sorry. You have Kaspersky installed. Please follow the previous links to remove and replace it with MSE.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:02.
Find Us