Random BSOD caused by ntoskrnl.exe+7cc40


  1. Posts : 5
    Windows 7 Ultimate 64 bit
       #1

    Random BSOD caused by ntoskrnl.exe+7cc40


    Hello,

    This is my 1st time installing Windows 7 Ultimate 64bit on my new rig. While i was using my pc normally, not gaming, it just crashed and went into blue screen. Twice.
    First error was MEMORY_MANAGEMENT and the second error was IRQL_NOT_LESS_OR_EQUAL.
    And so, i tried using BlueScreenView to open the .dmp files and both of the .dmp files are caused by ntoskrnl.exe.

    My rig's spec:
    Windows 7 Ultimate 64bit SP1
    Intel Core i5 2500
    Asus P8P67 LE
    Mushkin 4GB DDR3 x 2
    500GB WD HDD
    Nvidia 9800GT

    I've attached the .dmp files. Any help on this issue would be much appreciated. Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    getxposed said:
    Hello,

    This is my 1st time installing Windows 7 Ultimate 64bit on my new rig. While i was using my pc normally, not gaming, it just crashed and went into blue screen. Twice.
    First error was MEMORY_MANAGEMENT and the second error was IRQL_NOT_LESS_OR_EQUAL.
    And so, i tried using BlueScreenView to open the .dmp files and both of the .dmp files are caused by ntoskrnl.exe.

    My rig's spec:
    Windows 7 Ultimate 64bit SP1
    Intel Core i5 2500
    Asus P8P67 LE
    Mushkin 4GB DDR3 x 2
    500GB WD HDD
    Nvidia 9800GT

    I've attached the .dmp files. Any help on this issue would be much appreciated. Thanks!
    Easy your Kaspersky. Remove and replace with Microsoft Security Essentials

    http://support.kaspersky.com/downloa...vremover10.zip

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    I tried using the kavremover but failed to detect any kav program because i'm not using Kaspersky Anti-Virus but i'm using Kaspersky Internet Security. So i should uninstall the Kaspersky anti virus and see?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    getxposed said:
    I tried using the kavremover but failed to detect any kav program because i'm not using Kaspersky Anti-Virus but i'm using Kaspersky Internet Security. So i should uninstall the Kaspersky anti virus and see?
    No go to Kaspersky and get their removal tool for KIS.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    All right. Got it. I've removed KIS using the removal tool. Hopefully my new rig will be able to work smoothly. Thanks for the help.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    getxposed said:
    All right. Got it. I've removed KIS using the removal tool. Hopefully my new rig will be able to work smoothly. Thanks for the help.
    My pleasure and good luck
      My Computer


  7. Posts : 5
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    Hello zigzag3143, after i've removed KIS, and my pc is up and running for about 12 hours and bsod again. This time with the error message BAD_POOL_HEADER. I used BlueScreenView and the current dump file was caused by ntoskrnl.exe+7cc40 again. I've attached a new attachment. Would you pls check this again for me?
      My Computer


 

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