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#1
Slow startup, no networking, svchost.exe using too much cpu
I've got a Sony VAIO VPCC227FX laptop running Win 7 Pro 64. A friend was using it one day, just browsing the web, and it crashed. It might have had a BSOD, but I'm not sure.
When I got home and started using it, here's what happens. (Sorry for the long description. Just trying to be thorough.):
+ It takes about 5-10 minutes to start up.
- After turning it on, it sits at the Starting Windows screen (with no icon) for at least 5 minutes. Then Windows icon comes up for a few seconds.
- Screen goes black, except for the mouse pointer. Sits here for a couple minutes.
- I hear the startup chime and then the logon screen.
- After entering my password, the remained of the startup process takes about twice as long as normal.
+ Once started, I can't connect to a network, either wired or wirelessly. Using ipconfig, I can see that I'm not getting an IP address from the router. Other computers on the network work fine.
+ svchost.exe is taking up 25% of CPU. It's a quad core computer. This is what happens when I try to track down the service:
- Right click -> Go to service: It's wscsvc. I stopped that service.
- svchost.exe still at 25%. Go to service again. It's lmhosts. I stop that one.
- svchost.exe still at 25%. Go to service again. It's Dhcp. When I try to stop it I get an error message saying that it's unable to stop the service.
- End svchost.exe proces. CPU usage goes back to normal, but still no networking.
- After a little while (10ish minutes) svchost.exe goes back to 25%
+ I tried a full system scan with Avast, but no problems found.
+ I tried a clean boot (selective startup, only windows services enabled). Got a similar slow boot, no networking, but no problem with svchost.exe.
+ I tried a diagnostic startup. Same results as clean boot.
+ I tried booting in Safe Mode, both with and without networking. In both cases I got a black screen for about 5 minutes before the logon screen. In the "with networking" case, the networking still wasn't working.
Any ideas of what the problem might be? I'm not sure what to do next.
Thanks!