New
#1
BSOD/Freeze while using Firefox
This has been the second time that I have had the BSOD in 2 months, and it has happened the same way each time: my computer will have been running for 3-5 hours, I would be using Firefox or checking my email or using Adobe Illustator or Photoshop when the screen (and any sound that was playing) freezes. I noticed that each time the cursor is enlarged by 2 or 3 times and it is all pixel-y. I wait for a second and the BSOD pops up, but it has pink/purple static all over it, making it impossible to read anything on the screen (even thought i know its the BSOD).
Like I said, this is the second time for the BSOD to come up in the past two months, but I also have a freezing problem. Same conditions for this (running for 3-5 hours, usually Firefox/Windows Live Mail/Adobe Illusrtator/iTunes is open). The screen freezes and the sursor gets really bog and pixel-y, but this time I wait and it doesn't go to the BSOD it just stays there for a really long time (until I hold the power button to make it hard-shut down). This happens about 6-7 times a month.
This error information popped up after my computer was powered back on and after i was logged on:
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 101
BCP1: 0000000000000019
BCP2: 0000000000000000
BCP3: FFFFF880009B2180
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\110511-24788-01.dmp
C:\Users\<user>\AppData\Local\Temp\WER-179603-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
MS Windows 7 Home Premium 64-bit SP1.
This is the original OS, an OEM.
My laptop (Dell studio 15) is about 1.5 years old.
I have not reinstalled the OS.