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Windows 7: Black Screen Of Death? Help Please!

06 Nov 2011   #1
mrimdman

Windows 7 home 64 bit
 
 
Black Screen Of Death? Help Please!

My wife was surfing on Mozilla Firefox. The program indicated the page was still loading however it appeared to be completely loaded and even allowed her to input password information. She had multiple pages open and clicked on another tab to view a different page. At this point the page load indicator stopped. She then went to her email. This is when the computer screen went black with nothing but a blinking cursor in the upper left corner.

When trying to reboot the computer we get a e-machines logo then a very quick flash the bios screen then right to the black screen with the cursor flashing in the upper left corner.

The best way for me to describe it is to show a video of the problem.



At one point this image flashes on the screen:




She's running this on her computer.
e-machines 1331g-03w
Windows 7 Home Premium OEM 64 bit.
AMD Athlon II X2 235e Dual Core Processor
DVD Super Multi Drive
750 GB HDD
6 GB DDR2 memory


It's on auto update so it's got the latest version of Windows as of 11-5-11.

We upgraded her graphics card about a year ago so it's not the one shown on the case.

Any help will be appreciated.

Thanks.


My System SpecsSystem Spec
.
06 Nov 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Seems that your Hard Disk just died, verify if the BIOS can still detect it. If not you'll have to get a new one
Try reconnecting the HDD cables.
My System SpecsSystem Spec
06 Nov 2011   #3
mrimdman

Windows 7 home 64 bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Seems that your Hard Disk just died, verify if the BIOS can still detect it. If not you'll have to get a new one
Try reconnecting the HDD cables.
Thanks for the help. It indeed does look like a dead disk. Thanks for the tip. Now I can move on with trying to replace days of music and custom SIMS content.
My System SpecsSystem Spec
.

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 Black Screen Of Death? Help Please!




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