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#1
Random Application Crashes in new Windows 7 Build
I'll start with some history first. The computer was build two weeks ago and when I 1st built the computer I was getting a random reboot that was caused by a Kernel power error. I slowly increased the voltage being supplied to the ram and this problem went away.
I was then getting random application crashes; mostly in IE9 and in Eveonline. At the time I had Norton Internet Security 2012 installed. After one crash; Norton kept popping up errors in trying to load. After dealing with Norton's customer support I decided to go ahead and just do a fresh install of Windows 7.
I did the fresh install as a clean install and started to install all the windows 7 updates. After the clean install; I started to get BSOD's again (NTFS_FILE_System; PFN_LIST_Corrupt; KMODE_Exception_Not_Handled; SPECIAL_Pool_Detected_Memory_Corruption). These were solved by slowly raising the memory voltage. I found out my model motherboard seems to undervolt the memory for some reason.
I've also ran driver verifier and it threw one bsod; which was caused by a Norton Internet Security driver. I went ahead and uninstalled NIS (used the uninstall and then ran Norton's removal tool).
I've not had any BSOD's since; but I'm still getting random application crashes. I would say that most of the crashes have been in IE9; but tonight I started getting some MMC crashes while in Event viewer.
The IE9 Crashes have been:
Code:Log Name: Application Source: Application Error Date: 11/6/2011 7:21:26 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ZoomZoom Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d Faulting module name: jscript9.dll, version: 9.0.8112.16437, time stamp: 0x4e5eef88 Exception code: 0xc0000005 Fault offset: 0x000a36c7 Faulting process id: 0x10b4 Faulting application start time: 0x01cc9ce32acc243b Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWOW64\jscript9.dll Report Id: 6d9c95f9-08d6-11e1-82f9-8c89a5348fba Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-11-07T00:21:26.000000000Z" /> <EventRecordID>2853</EventRecordID> <Channel>Application</Channel> <Computer>ZoomZoom</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>9.0.8112.16421</Data> <Data>4d76255d</Data> <Data>jscript9.dll</Data> <Data>9.0.8112.16437</Data> <Data>4e5eef88</Data> <Data>c0000005</Data> <Data>000a36c7</Data> <Data>10b4</Data> <Data>01cc9ce32acc243b</Data> <Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data> <Data>C:\Windows\SysWOW64\jscript9.dll</Data> <Data>6d9c95f9-08d6-11e1-82f9-8c89a5348fba</Data> </EventData> </Event>Code:Log Name: Application Source: Application Error Date: 11/6/2011 7:21:13 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ZoomZoom Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d Faulting module name: MSHTML.dll, version: 9.0.8112.16437, time stamp: 0x4e5eef87 Exception code: 0xc0000005 Fault offset: 0x0024dff2 Faulting process id: 0xd70 Faulting application start time: 0x01cc9ce326e00e48 Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\system32\MSHTML.dll Report Id: 65c9c155-08d6-11e1-82f9-8c89a5348fba Event Xml: <Event xmlns="Error"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-11-07T00:21:13.000000000Z" /> <EventRecordID>2851</EventRecordID> <Channel>Application</Channel> <Computer>ZoomZoom</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>9.0.8112.16421</Data> <Data>4d76255d</Data> <Data>MSHTML.dll</Data> <Data>9.0.8112.16437</Data> <Data>4e5eef87</Data> <Data>c0000005</Data> <Data>0024dff2</Data> <Data>d70</Data> <Data>01cc9ce326e00e48</Data> <Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data> <Data>C:\Windows\system32\MSHTML.dll</Data> <Data>65c9c155-08d6-11e1-82f9-8c89a5348fba</Data> </EventData> </Event>Code:Log Name: Application Source: Application Error Date: 11/6/2011 6:56:20 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ZoomZoom Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d Faulting module name: jscript9.dll, version: 9.0.8112.16437, time stamp: 0x4e5eef88 Exception code: 0xc0000005 Fault offset: 0x0000ee6b Faulting process id: 0x11d4 Faulting application start time: 0x01cc9cdfadd874b9 Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWOW64\jscript9.dll Report Id: ec2aa07f-08d2-11e1-82f9-8c89a5348fba Event Xml: <Event xmlns="Error"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-11-06T23:56:20.000000000Z" /> <EventRecordID>2849</EventRecordID> <Channel>Application</Channel> <Computer>ZoomZoom</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>9.0.8112.16421</Data> <Data>4d76255d</Data> <Data>jscript9.dll</Data> <Data>9.0.8112.16437</Data> <Data>4e5eef88</Data> <Data>c0000005</Data> <Data>0000ee6b</Data> <Data>11d4</Data> <Data>01cc9cdfadd874b9</Data> <Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data> <Data>C:\Windows\SysWOW64\jscript9.dll</Data> <Data>ec2aa07f-08d2-11e1-82f9-8c89a5348fba</Data> </EventData> </Event>These were just this evening; after having 2 Eve clients open and trying to do some internet surfing using IE9. Just about all the application crashes have had an exception code of: 0xc0000005 and that originally made me think it was a memory issue; but I downloaded and ran the latest version of memtest for 19 hours and it didn't find any errors (this was 5 or 6 passes total). So I'm having trouble thinking that I'm having problems with the memory.Code:Log Name: Application Source: Application Error Date: 11/6/2011 6:56:15 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ZoomZoom Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d Faulting module name: Flash10c.ocx, version: 10.0.32.18, time stamp: 0x4a613d79 Exception code: 0xc0000005 Fault offset: 0x0020d1fd Faulting process id: 0x610 Faulting application start time: 0x01cc9cdf62c9082d Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10c.ocx Report Id: e8eb47d3-08d2-11e1-82f9-8c89a5348fba Event Xml: <Event xmlns="Error"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-11-06T23:56:15.000000000Z" /> <EventRecordID>2847</EventRecordID> <Channel>Application</Channel> <Computer>ZoomZoom</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>9.0.8112.16421</Data> <Data>4d76255d</Data> <Data>Flash10c.ocx</Data> <Data>10.0.32.18</Data> <Data>4a613d79</Data> <Data>c0000005</Data> <Data>0020d1fd</Data> <Data>610</Data> <Data>01cc9cdf62c9082d</Data> <Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data> <Data>C:\Windows\SysWow64\Macromed\Flash\Flash10c.ocx</Data> <Data>e8eb47d3-08d2-11e1-82f9-8c89a5348fba</Data> </EventData> </Event>
I've also ran the SFC /scannow command and it has also came back with no issues.
Under msconfig; startup; I only show: MS Intellitype pro; Intellipoint; Realtek HD audio manager; microsoft security client; USB 3.0 monitor; Adobe Reader and Acrobat Manager; and Java Platfor SE Auto Updater 2 0.
I've never had this much trouble getting a new computer stable. Any suggestions would be appreciated.
Psy