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Windows 7: Toshiba hardware set up program always crashes

06 Nov 2011   #1

Windows 7 home premium
Toshiba hardware set up program always crashes

My Toshiba hardware set up program crashes and I get this error message for it;
Problem Event Name: APPCRASH
Application Name: rundll32.exe_Shell32.dll
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc637
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: 40000015
Exception Offset: 00056202
OS Version: 6.1.7601.
Locale ID: 3081
Additional Information 1: e165
Additional Information 2: e1652446e2a08661f301069e3d3002c2
Additional Information 3: b5d4
Additional Information 4: b5d41abf30ccf3a8321b59a4ced6abd8

Ive done malware and virus checks which come back clear as well as registry clean and defrag. Ive done a system file scan which reports corrupt system files but unable to fix. Can anyone help, cheers, Jeff

My System SpecsSystem Spec
06 Nov 2011   #2

Windows Xp

Sir try to uninstall "bluetooth stack for windows" then try again.
My System SpecsSystem Spec
07 Nov 2011   #3

Windows 7 home premium

Thankyou for your suggestion. Bluetooth stack for windows does not appear on the control panel uninstall list so I tried to install it first instead but got another error message during the install procedure saying error 2753 file setupdiu.exe is not marked for installation. So it appears there is more than one problem, cheers, Jeff
My System SpecsSystem Spec

07 Nov 2011   #4

Windows 7 Ultimate SP1 64-Bit

You may need to run the system file checker more than once.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
08 Nov 2011   #5

Windows 7 home premium

Ive done at least half a dozen sfc runs without success as well as restoring the system back as far as practical so I'm at a loss what to do next. Jeff
My System SpecsSystem Spec

 Toshiba hardware set up program always crashes

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