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Windows 7: 0xA BSOD

08 Nov 2011   #1

Windows 7 Home Premium x64

Hello everyone. First time user of these forums. I try to troubleshoot my computers myself but I'm having a real time of this so I need a little help. I'd greatly appreciate any wisdom that can be offered.

I've had 2 bluescreens in 3 days, after two weeks of smooth running following building this new computer of mine. (specs in profile) First crash happened whilst moving files around on my hard disk, after disabling a mouse driver for my Razer Copperhead. The second happened on shut-down.

What I've done:
So far I gave it a full check with CHKDSK with all options enabled, 5-pass. It checked out clean. My RAID software shows that my array is in perfect health. There havenít been any other instances of file corruption or read/write errors. All my games function fine. I've scanned my computer with Kaspersky KIS, Spybot S&D, Malwarebytes and Windows Defender, all clean. The only things I've done recently were installing Malwarebytes and drivers for my Razer mouse, both which I've removed and tested before posting this. I was in the process of running some additional stress-tests like Prime95 when this all started happening, though every test on my memory, processor and video card have come up clean.

In my new place I have had slight issues with static discharge, though I generally touch my metal desk to discharge it. My equipment is separated by a sheet of tempered glass, yet somehow, twice my mouse has shut off when I discharged. I don't know if this is just from a touchy mouse or if somehow the discharges have gotten to the USB port and the guts inside. God I hope I havenít destroyed my computer... (After multi-metering my ESD wrist-strap, I found out that there was no connection. I used that thing to build the computer, geez...)

Thanks in advance to anyone who wants to help me out with this. My computer hardware details are in my profile. I certainly hope this can be fixed because I have several mail-in rebates for the parts I used to build this computer and I won't be able to RMA damaged parts if I've already claimed the rebate for them.

My System SpecsSystem Spec
08 Nov 2011   #2

Windows 7 Ultimate x86

Hi Dr SNAFU and welcome to SF!

The first crash was blamed on the mouse Driver
copperhd.sys Tue Nov 10 02:50:17 2009
The second one was a IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses, blamed on Kaspersky's AVP.EXE

I would for now uninstall Kaspersky with the removal Tool: Removal tool for Kaspersky Lab products
you can also check here for an updated mouse driver: Razer Support

Also I would either update or uninstall following driver which is known to cause Problems with Windows 7:
RTCore64.sys Wed May 25 02:39:12 2005
Post back with new jcgriff2 set if BSODs continue

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\David\Desktop\Windows_NT6_BSOD_jcgriff2\110811-14632-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304d000 PsLoadedModuleList = 0xfffff800`03292670
Debug session time: Tue Nov  8 06:48:26.461 2011 (GMT-5)
System Uptime: 0 days 13:35:39.679
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80003089b02}

Probably caused by : ntkrnlmp.exe ( nt!KeSignalGateBoostPriority+56 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003089b02, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fc100


fffff800`03089b02 488b36          mov     rsi,qword ptr [rsi]




PROCESS_NAME:  avp.exe

TRAP_FRAME:  fffff880072c4660 -- (.trap 0xfffff880072c4660)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8006bc76a0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003089b02 rsp=fffff880072c47f0 rbp=fffffa8006bc76a8
 r8=0000000fffffff00  r9=fffffa800b0e4350 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
fffff800`03089b02 488b36          mov     rsi,qword ptr [rsi] ds:0180:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030c91e9 to fffff800030c9c40

fffff880`072c4518 fffff800`030c91e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`072c4520 fffff800`030c7e60 : fffff880`03b00180 fffff800`030ff266 00000000`00000000 fffff880`03b00180 : nt!KiBugCheckDispatch+0x69
fffff880`072c4660 fffff800`03089b02 : 00000000`00000000 fffffa80`0b7fd650 00000000`00000000 fffff800`030a9388 : nt!KiPageFault+0x260
fffff880`072c47f0 fffff800`03073d1a : 00000000`72380000 fffffa80`0b6e51b8 00000000`00000000 fffffa80`0973db60 : nt!KeSignalGateBoostPriority+0x56
fffff880`072c4840 fffff800`030fd6fc : fffffa80`00000000 00000000`05ca0fff 00000000`00000000 fffffa80`0b7fd6d0 : nt! ?? ::FNODOBFM::`string'+0x44057
fffff880`072c48b0 fffff800`033e1221 : fffffa80`0c137a50 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0x26c
fffff880`072c49d0 fffff800`033e1623 : fffff880`00000000 00000000`05ca0000 fffffa80`00000001 fffffa80`0b7fd601 : nt!MiUnmapViewOfSection+0x1b1
fffff880`072c4a90 fffff800`030c8ed3 : fffffa80`0b121060 fffff880`072c4b60 fffffa80`0b0e4350 00000000`00000000 : nt!NtUnmapViewOfSection+0x5f
fffff880`072c4ae0 00000000`773715ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e318 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x773715ba


fffff800`03089b02 488b36          mov     rsi,qword ptr [rsi]


SYMBOL_NAME:  nt!KeSignalGateBoostPriority+56

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xA_nt!KeSignalGateBoostPriority+56

BUCKET_ID:  X64_0xA_nt!KeSignalGateBoostPriority+56

Followup: MachineOwner

1: kd> lmntsm
start             end                 module name
fffff880`01800000 fffff880`0183e000   1394ohci 1394ohci.sys Sat Nov 20 05:44:56 2010 (4CE7A6A8)
fffff880`00f55000 fffff880`00fac000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`038b0000 fffff880`03939000   afd      afd.sys      Sun Apr 24 22:33:58 2011 (4DB4DD96)
fffff880`05ea0000 fffff880`05eb6000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013ed000 fffff880`013f8000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`08ac3000 fffff880`08ace000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`01325000 fffff880`0132e000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0132e000 fffff880`01358000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`04c46000 fffff880`04c4d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`01dee000 fffff880`01dff000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05fe0000 fffff880`05ffe000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`04c13000 fffff880`04c3d000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00cf5000 fffff880`00db5000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01e16000 fffff880`01e46000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00c97000 fffff880`00cf5000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01507000 fffff880`01579000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`05e90000 fffff880`05ea0000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`0741d000 fffff880`07420800   copperhd copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
fffff880`07684000 fffff880`07692000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0388b000 fffff880`038a9000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`0387c000 fffff880`0388b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01e00000 fffff880`01e16000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`062fe000 fffff880`06320000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`077e6000 fffff880`077f9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`07692000 fffff880`077e6000   dump_iaStor dump_iaStor.sys Sat Nov 06 03:44:52 2010 (4CD50774)
fffff880`07678000 fffff880`07684000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`108a5000 fffff880`10999000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`10999000 fffff880`109df000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`06273000 fffff880`0627cc00   EtronHub3 EtronHub3.sys Fri Jan 28 16:46:45 2011 (4D433945)
fffff880`109df000 fffff880`109eec00   EtronXHCI EtronXHCI.sys Fri Jan 28 16:46:43 2011 (4D433943)
fffff880`08b8c000 fffff880`08bc2000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`05e58000 fffff880`05e65000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01495000 fffff880`014a9000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01449000 fffff880`01495000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`017d4000 fffff880`017de000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`025c2000 fffff880`025fc000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01cf7000 fffff880`01d41000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff800`03004000 fffff800`0304d000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`0fc00000 fffff880`0fc24000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`08a0e000 fffff880`08a27000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`0634d000 fffff880`06355080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`08a00000 fffff880`08a0e000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`04ca2000 fffff880`04d6b000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`025b9000 fffff880`025c2000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`0103d000 fffff880`01191000   iaStor   iaStor.sys   Sat Nov 06 03:44:52 2010 (4CD50774)
fffff880`01207000 fffff880`01325000   iaStorV  iaStorV.sys  Thu Jun 10 20:46:19 2010 (4C11875B)
fffff880`05e7a000 fffff880`05e90000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05f6b000 fffff880`05f7a000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`08a27000 fffff880`08a35000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00bca000 fffff800`00bd4000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`01e5a000 fffff880`025b9000   kl1      kl1.sys      Fri Mar 04 04:20:03 2011 (4D70AEC3)
fffff880`04df8000 fffff880`04dff000   kl2      kl2.sys      Fri Mar 04 04:17:31 2011 (4D70AE2B)
fffff880`01a00000 fffff880`01aa3000   klif     klif.sys     Wed Apr 20 06:34:31 2011 (4DAEB6B7)
fffff880`039ad000 fffff880`039b6000   klim6    klim6.sys    Thu Mar 10 09:36:02 2011 (4D78E1D2)
fffff880`08a42000 fffff880`08a4c000   klmouflt klmouflt.sys Mon Nov 02 11:26:06 2009 (4AEF081E)
fffff880`05f8b000 fffff880`05fce000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`017a8000 fffff880`017c3000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`019a8000 fffff880`019d3000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`06320000 fffff880`06325200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`063cd000 fffff880`063e2000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06389000 fffff880`063ac000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c34000 fffff880`00c83000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`0637b000 fffff880`06389000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05f7a000 fffff880`05f89000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`08a35000 fffff880`08a42000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00db5000 fffff880`00dcf000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`06200000 fffff880`06218000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04d6b000 fffff880`04d98000   mrxsmb   mrxsmb.sys   Tue Apr 26 22:40:38 2011 (4DB78226)
fffff880`04d98000 fffff880`04de6000   mrxsmb10 mrxsmb10.sys Fri Jul 08 22:46:28 2011 (4E17C104)
fffff880`015cf000 fffff880`015f3000   mrxsmb20 mrxsmb20.sys Tue Apr 26 22:39:37 2011 (4DB781E9)
fffff880`01aac000 fffff880`01ab7000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb5000 fffff880`00fbf000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014a9000 fffff880`01507000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`03871000 fffff880`0387c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01dcf000 fffff880`01de1000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01358000 fffff880`013e5000   mv91xx   mv91xx.sys   Thu Sep 30 23:27:07 2010 (4CA5550B)
fffff880`013e5000 fffff880`013ed000   mvxxmm   mvxxmm.sys   Thu Sep 30 23:26:49 2010 (4CA554F9)
fffff880`01855000 fffff880`01948000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`05eda000 fffff880`05ee6000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05ee6000 fffff880`05f15000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`0627f000 fffff880`06294000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`039b6000 fffff880`039c5000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03939000 fffff880`0397e000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01948000 fffff880`019a8000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`01ab7000 fffff880`01ac8000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03865000 fffff880`03871000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0304d000 fffff800`03636000   nt       ntkrnlmp.exe Wed Jun 22 22:53:23 2011 (4E02AAA3)
fffff880`01605000 fffff880`017a8000   Ntfs     Ntfs.sys     Thu Mar 10 22:39:39 2011 (4D79997B)
fffff880`04c3d000 fffff880`04c46000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`06294000 fffff880`062c1000   nvhda64v nvhda64v.sys Tue May 10 05:41:18 2011 (4DC9083E)
fffff880`0fc41000 fffff880`108a5000   nvlddmkm nvlddmkm.sys Wed Aug 03 05:08:32 2011 (4E391010)
fffff880`03987000 fffff880`039ad000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00fbf000 fffff880`00ff2000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`00e86000 fffff880`00e8d000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e8d000 fffff880`00e9d000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017c3000 fffff880`017d4000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0884b000 fffff880`088f1000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`062c1000 fffff880`062fe000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c83000 fffff880`00c97000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05eb6000 fffff880`05eda000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`05f15000 fffff880`05f30000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`05f30000 fffff880`05f51000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`05f51000 fffff880`05f6b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03814000 fffff880`03865000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`04c90000 fffff880`04c99000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04c99000 fffff880`04ca2000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01aa3000 fffff880`01aac000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01d95000 fffff880`01dcf000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`063e2000 fffff880`063fa000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05e02000 fffff880`05e58000   Rt64win7 Rt64win7.sys Wed Jun 23 05:10:45 2010 (4C21CF95)
fffff880`08a4c000 fffff880`08a52000   RTCore64 RTCore64.sys Wed May 25 02:39:12 2005 (42941D90)
fffff880`07424000 fffff880`07677700   RTKVHD64 RTKVHD64.sys Wed Jul 28 06:01:36 2010 (4C500000)
fffff880`01191000 fffff880`011c0000   SCSIPORT SCSIPORT.SYS Sat Nov 20 05:34:01 2010 (4CE7A419)
fffff880`088f1000 fffff880`088fc000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05e65000 fffff880`05e71000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`039c5000 fffff880`039e2000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01d8d000 fffff880`01d95000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`08ad9000 fffff880`08b71000   srv      srv.sys      Thu Apr 28 23:06:06 2011 (4DBA2B1E)
fffff880`0893f000 fffff880`089a8000   srv2     srv2.sys     Thu Apr 28 23:05:46 2011 (4DBA2B0A)
fffff880`088fc000 fffff880`0892d000   srvnet   srvnet.sys   Thu Apr 28 23:05:35 2011 (4DBA2AFF)
fffff880`05f89000 fffff880`05f8a480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01af3000 fffff880`01cf7000   tcpip    tcpip.sys    Mon Jun 20 23:33:55 2011 (4E001123)
fffff880`0892d000 fffff880`0893f000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`01de1000 fffff880`01dee000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`01ac8000 fffff880`01aea000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`03800000 fffff880`03814000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff960`005c0000 fffff960`005ca000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019d3000 fffff880`019f9000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`05fce000 fffff880`05fe0000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`08bda000 fffff880`08bf7000   usbccgp  usbccgp.sys  Thu Mar 24 23:29:14 2011 (4D8C0C0A)
fffff880`0627d000 fffff880`0627ef00   USBD     USBD.SYS     Thu Mar 24 23:28:59 2011 (4D8C0BFB)
fffff880`0fc24000 fffff880`0fc35000   usbehci  usbehci.sys  Thu Mar 24 23:29:04 2011 (4D8C0C00)
fffff880`06219000 fffff880`06273000   usbhub   usbhub.sys   Thu Mar 24 23:29:25 2011 (4D8C0C15)
fffff880`01579000 fffff880`015cf000   USBPORT  USBPORT.SYS  Thu Mar 24 23:29:12 2011 (4D8C0C08)
fffff880`00ff2000 fffff880`00fff000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04c4d000 fffff880`04c5b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04c5b000 fffff880`04c80000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01d41000 fffff880`01d8d000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`039e2000 fffff880`039fd000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`04c80000 fffff880`04c90000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ea2000 fffff880`00f46000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f46000 fffff880`00f55000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0397e000 fffff880`03987000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`00363000   win32k   win32k.sys   Mon Sep 05 23:02:51 2011 (4E658D5B)
fffff880`05e71000 fffff880`05e7a000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fac000 fffff880`00fb5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`063ac000 fffff880`063cd000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`08a52000 fffff880`08a83000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08b71000 fffff880`08b8c000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08a52000 fffff880`08ac3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08b71000 fffff880`08b8e000   usbccgp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08b9c000 fffff880`08bb5000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08b8e000 fffff880`08b9c000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08bb5000 fffff880`08bc3000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08bd0000 fffff880`08bda000   klmouflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08bc3000 fffff880`08bd0000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07400000 fffff880`0741d000   usbccgp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06334000 fffff880`0634d000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06326000 fffff880`06334000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06356000 fffff880`06364000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06371000 fffff880`0637b000   klmouflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06364000 fffff880`06371000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01e46000 fffff880`01e54000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04ca4000 fffff880`04df8000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04c00000 fffff880`04c13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
09 Nov 2011   #3

Windows 7 Home Premium x64

Well damn! Thank you for the fast response. I used BluescreenViewer and couldnít make heads nor tails of the info.

Ah, so I was right about the flaky mouse drivers busting the first time. I swear, the Razer Copperhead drivers are the worst Iíve ever seen. (They were the latest version) This makes TWO computers now that have had errors from it, and poor uninstallation. With Vista AND 7, uninstalling leaves files behind AND a null Control Panel icon I canít get rid of. So if youíre keeping a mental note of which drivers are problematic, keep an eye out for this one.

So the second one was from my AV? Iíve never had many problems with Kaspersky in the past, though I just upgraded to the 2012 version for this build. Do you have any recommendations as to which AV product to use after uninstalling KIS? I donít want to leave myself entirely unprotected.

I didnít know I had RTCore64.sys running on my system. I donít have Riva Tuner installed. I do however have ASRock Extreme Tuning Utility and EVGA Precision, both to manage and monitor temperatures and fan speeds. I havenít been doing any overclocking but I need something to manage my fans.

In the mean time Iíve run Mentest86+ for another 6 hours, 5 passes and not a single error. Would you recommend any other software to test my other components, just in case there are latent faults somewhere?
My System SpecsSystem Spec

09 Nov 2011   #4

Windows 7 Ultimate x86

Well as for the razer if you can't get a never driver, you could always try to get an older version.
I ran Kaspersky myself for long years and never had a problem. It's not always the program itself but the combination of certain programs and/or situations that causes it to trip. I would for the sake of the test phase replace Kaspersky with this: Download Details - Microsoft Download Center - Microsoft Security Essentials nobody wants you being unprotected :)
As for the RTCore64 that driver is from 2005!! it predates Windows 7 by about 4 years. There's got to be a newer version or another fan managing program out there somewhere. I don't see indications of flaky RAM so no surprise that memtest86 comes up clean. Go ahead use Prime 95 as planned (while monitoring temperatures but others than that no recommendations from my side atm.
BTW:did you ground the metal table? (i.e. a copper mash like on the negative pole of a car battery screwed to the table leading to some ground like water pipe, central heating etc. But i think it's probably you with rubber soles on synthetic carpet in combination with low humidity promoting static buildup. So try to discharge whenever you pass a faucet etc as funny as it sounds.

My System SpecsSystem Spec
09 Nov 2011   #5

Windows 7 Home Premium x64

Or I could try swearing off all Razer drivers forever. :P If you don't use on-the-fly sensitivity or button macros, all you need to do is install the drivers, set the mouse to the DPI and HZ you want, set up the keys and then uninstall the drivers again. All the info is kept on the mouse's Firmware, works in any computer you plug it into after that.

Well I'm not sure which program RTCore64 is a part of, the Video tuner or Mobo tuner. I recently updated the Vid tuner so I might try to find a newer version of the ASRock utility and see if they have a newer driver. *shrug*

To the best of my knowledge the desk isn't grounded. I've taken to brushing my foot against the desk because I appear to discharge against it, which is better than discharging into my mouse. x_x Somehow my mouse STILL shut off when I did that though, meaning that the electrical arc had to pass up the leg of the desk, through a quarter inch of tempered glass, into my metal mousepad back, around it and through the plastic sheathing of the mouse cord, then into the mouse. I'm working on making my own discharge electrode, some piece of metal attached by a cord to a wall plug ONLY to the ground post. My worry about using the house's ground system to earth myself is if an appliance faults, I might get a nasty shock. :P And I certainly wouldn't attach that to my desk... turn it into a giant tesla coil.
My System SpecsSystem Spec
10 Nov 2011   #6

Windows 7 Ultimate x86

RTCore64: to my knowledge it's used in RivaTuner, EVGA Precision and MSI Afterburner
so in your case try this: the latest EVGA Precision is v2.04 the RTCore64 in there is from 08/31/2011 (the 32 bit version is still from 2005 ignorance is bliss i guess) EVGA | Software | EVGA Precision

I certainly don't want you to build any self execution device . Use the Waterline/pipe instead of the outlet's ground post.

My System SpecsSystem Spec
10 Nov 2011   #7

Windows 7 Home Premium x64

That's... odd. I have Precision 2.04. Your info shows my computer using the 2005 version of the RT process... but I'm using 64 bit windows, so shouldn't the latest version have installed the more recent RTCore64? O_o

I'm not seeing any special 64 bit download for the file so what I have should be the recent version you're talking about. Unless... I installed an older version with my OEM video card drivers and then installed the updated version later without uninstalling the old. Do you think it didn't update the RTCore64 file when I installed the recent version?

For that matter, how are you finding that file and its date? All I know how to do is check processes, services and device manager. I've yet to figure out how to dig through Sys files.
My System SpecsSystem Spec
10 Nov 2011   #8

Windows 7 Ultimate x86

Chances are the new install didn't uninstall the old driver (which was in use at the time so removal requires a reboot)
I would for short just do this: Download the program again from said link and either un-install and re-install as intendet...if no reboot is requested you can safely assume it didn't work so, open the .exe file with 7zip or a similar program, unpack the RTCore64.sys to a place you remember (like c:\). Reboot into safe mode, delete the old RTCore in
c:\program files (86)\evga precision\ and copy/move the earlier unpacked version to this place. Which just gave me another idea: The RTCore in that directory might be the correct version already. If however the 2005 version was installed into \windows\system32\drivers\ (as it should be), that one would always be loaded first. So check your computer on how many RTCore64.sys files are on your harddrive and get rid of all but the earlier extracted one.

My System SpecsSystem Spec
10 Nov 2011   #9

Windows 7 Home Premium x64

Hrm, stranger and stranger. After searching high and low on my computer and picking through my system32 and sysWOW64 folders, I was only able to find two RTCore__.sys files. They're both in the c:\program files (86)\evga precision\ directory.

(see picture)

So if my system is running the '05 version of the 64 bit driver, I have no idea where it's doing it from. O_o
My System SpecsSystem Spec
13 Nov 2011   #10

Windows 7 Home Premium x64

After uninstalling the AV I've had thusfar, no BSODs or system crashes. Fingers crossed. But I'd really like to sort out this RTCore64 business.

Where are you seeing that the 2005 version of that driver is running? I've looked everywhere and the only copies of the file anywhere on my HDD are in the picture above.
My System SpecsSystem Spec


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