BSOD showing code BCCode: 1000007e, please help


  1. Posts : 12
    Window 7 Enterprise 64 bit
       #1

    BSOD showing code BCCode: 1000007e, please help


    Just 1 month already that I suffer from the blue screen that is always appearing everyday without known reason. I try to find out what is the problem but I couldn't find the specific one. Please help me, I really need my computer to be worked since I have to study a lot these day T.T

    Here is the information about the crash :

    "
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88005C882F4
    BCP3: FFFFF88003385788
    BCP4: FFFFF88003384FE0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\110911-19250-01.dmp
    C:\Users\admin\AppData\Local\Temp\WER-40887-0.sysdata.xml

    Read our privacy statement online:
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    C:\Windows\system32\en-US\erofflps.txt
    "


    I also attach the Windows_NT6_BSOD_jcgriff2 file and system health check file below

    My computer system spec is :
    Dell inspiron N4010
    Window 7 Enterprise
    Service pack 1
    x64 bit
    intel core i5-520M , 2.40 GHz
    RAM 4.00GB
    Anti-virus : ESET NOD 32

    Last window installed: on May 2011
    Laptop age: 1 year

    Please Help me, I would be really thank you > <
    Last edited by pangnaka; 10 Nov 2011 at 04:48.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    Update software\driver for

    Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card


    Broadcom.com - Downloads & Support
      My Computer


  3. Posts : 12
    Window 7 Enterprise 64 bit
    Thread Starter
       #3

    Thank you so much for replying! I will update the device driver and see is it solved. :)
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Ok :)

    Do that and post back with news.
      My Computer


 

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