Computer freezes/does not respond. Error Blue Screen


  1. Posts : 1
    Windows 7 Professional 32 bit
       #1

    Computer freezes/does not respond. Error Blue Screen


    Hi , i am running Quick test Professional on my Windows 7 32bit PC and sometimes the system crashes in between.
    I am not sure if QTP is utilizing maximum resources for this to happen.
    Could someone please take a look and let me know what could be the cause of the
    issue.

    Please find the Windows error report and also the Perfmon results attached.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 82882320
    BCP3: 97BB3B08
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\111011-16875-01.dmp
    C:\Users\baisakhi.debnath\AppData\Local\Temp\WER-147156-0.sysdata.xml
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    Yes all crash\bsod points to QTP.

    I notice that your Quick test Professional is old from 2006.

    Old software\drivers = bsod,so its a good idea to update it if possible.

    During searching i found this In case your QTP crashes frequently… check this out… | Learn QTP

    Also remove McAfee from your system.


    Download and install Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
      My Computer


  3. Posts : 1
    Alabama
       #3

    I really wanted to send a small word to say thanks to you for the fantastic points you are writing on this site. flip diving
      My Computer


 

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