BSOD watching movie, playing Skyrim BCCode 116

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  1. Posts : 12
    windows 7 home premium
       #1

    BSOD watching movie, playing Skyrim BCCode 116


    Hey all, I was watching a movie and during said film i BSOD'd twice, but it went staright to a black scrren rather than the traditional BS of D. Then, today, was playing Skyrim, and 5 mins in i crashed, and repeatedly crash when i actually enter gameplay (e.g. not when in the menu) Here is one of the error reports for one of the Skyrim crashes.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 116
    BCP1: 845F60D8
    BCP2: 8E2410F6
    BCP3: C000009A
    BCP4: 00000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\111111-18610-01.dmp
    C:\Users\Hector\AppData\Local\Temp\WER-61386-0.sysdata.xml

    Read our privacy statement online:
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    C:\Windows\system32\en-US\erofflps.txt
    Last edited by hecham; 27 Nov 2011 at 02:58. Reason: Attaching dump files.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2
      My Computer


  3. Posts : 12
    windows 7 home premium
    Thread Starter
       #3

    Hey, have I attached the dump files etc. correctly?
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Download and install Driver Sweeper

    Download the most recent software\driver for your
    NVIDIA

    Uninstall
    nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new ati software\driver,restart.



    Update DirectX


    Update nVidia Ethernet Networking Driver (nForce chipset driver)


    Drivers - Download NVIDIA Drivers



    Run the nvidia-video-card-test, zip the results folder and post it here.


    Run RAM - Test with Memtest86+


    Finish
    with these steps and post back here the results.
      My Computer


  5. Posts : 12
    windows 7 home premium
    Thread Starter
       #5

    So, from the dump files, is it likely that the problem is driver-related?
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    Do you finished wit all the above steps?

    Post here the occt results.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    BCCODE 116


    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating.

    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

    Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

    If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  8. Posts : 12
    windows 7 home premium
    Thread Starter
       #8

    zigzag3143 said:
    BCCODE 116


    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating.

    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

    Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

    If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
    Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    hecham said:
    zigzag3143 said:
    BCCODE 116


    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating.

    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

    Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

    If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
    Cheers, before I follow these steps, I might try the fan trick, since my problem seems to be in part due to overheating hardware.
    Let us know if you need help
      My Computer


  10. Posts : 12
    windows 7 home premium
    Thread Starter
       #10

    Thankyou very much. One question, is there any way to manually restart in safe mode? And also, should I do those steps in that order?
      My Computer


 
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