BSOD atikmpag.sys - Crashing with Skyrim and other games.


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    BSOD atikmpag.sys - Crashing with Skyrim and other games.


    Hello all,

    I've had a nightmare with my computer over the last week with various random crashes whilst play Rift. Now I am struggling to even get past the starting video for Skyrim as the game is freezing and crashing (with the dreaded BSOD). When I see the screen it mentions the atikmpag.sys error.

    Details:

    - Windows 7 x64
    - Original OS installed on my PC.
    - OEM version
    - PC came pre-built and is 4 months old

    - Intel Core i5 2500K Sandy Bridge Processor
    - Asus P8P67 PRO Motherboard
    - 4GB PC3-10666 DDR3 Memory
    - Radeon HD 6870 1024MB Video Card

    Any help would be much appreciated - I have attached the diagnostics as requested.

    Rikki.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    Download and install Driver Sweeper


    Download the most recent software\driver for your ati AMD Graphics Drivers & Software


    Uninstall
    ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.


    Install the new ati software\driver,restart.


    Update
    DirectX


    Read very carefully the instructions and run video-card-stress-test-furmark


    Finish and post back the results.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #3

    I just followed those instructions and ran the test three times.

    1. It reached about 71 degrees after 2 minutes and then my machine froze. It didn't BSOD, but had the same type of freeze which Skyrim gives me. I then tried to reboot twice and the machine turned on, but my monitor was not detecting a DVI input. This happens occasionally after rebooting when I freeze.

    2. It reached 61 degrees after about 30 seconds and froze. Same issues with rebooting so I opened my machine and checked for dust. There was very little in there but I cleaned it anyway.

    3. Ran the test for 6 minutes and it levelled out at 75 degrees. No freeze, but I may have got lucky.

    I'll try and load Skyrim again.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Looks like a gpu problem.

    Though stress\test all hardware


    RAM - Test with Memtest86+


    Hardware - Stress Test With Prime95
      My Computer


  5. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #5

    It's working fine on Skyrim now with high details. I wonder if the really small amount of dust was causing an issue? My case is really spacious and dust was very minimal...

    I'll keep gaming for a few hours (or until it crashes) then run the further tests.

    Thanks for the help so far.
      My Computer


 

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