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Black screen after windows start up doesn't go to login screen
Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.
I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.
Any suggestion would be amazing :)
Thank you