Blue screen when viewing mp4 files in WMP?


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Blue screen when viewing mp4 files in WMP?


    Hello, I'm new to this forum. My problem is whenever I want to view mp4 files in WMP, it freezes for a while then blue screen. I reinstalled Windows just now but the problem seems to occur again.

    I don't know what caused this, I have attached my dump files as suggested in the sticky thread. Please do help me
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    frease said:
    Hello, I'm new to this forum. My problem is whenever I want to view mp4 files in WMP, it freezes for a while then blue screen. I reinstalled Windows just now but the problem seems to occur again.

    I don't know what caused this, I have attached my dump files as suggested in the sticky thread. Please do help me

    Related to atikmdag.sys ATI Radeon Kernel Mode Driver. yours from 2009

    re-install using this method, with newest available

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using

    Phyxion.net - Driver Sweeper

    When it is removed then download and install the fresh copy.
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Okay, I will try now and post the result.

    EDIT: It worked fine, no more blue screen after sweeping and fresh install driver. However, I still cannot play mp4 files, before this blue screen showed up, I can view just fine. I have K-Lite Mega Codec v8 installed...

    I can play it just fine in Graph Studio but cannot in WMP..
    Last edited by frease; 26 Nov 2011 at 01:04.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    frease said:
    Okay, I will try now and post the result.

    EDIT: It worked fine, no more blue screen after sweeping and fresh install driver. However, I still cannot play mp4 files, before this blue screen showed up, I can view just fine. I have K-Lite Mega Codec v8 installed...

    I can play it just fine in Graph Studio but cannot in WMP..
    Thats more likely a WMP issue and I am probably the last person to ask about WMP.

    I might suggest VLC for a player
      My Computer


 

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