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#1
Random BSOD
I'm working on my daughters Dell Inspiron N5010 notebook. Ship date was Dec 2010, but bought it as open box on eBay in August. OEM Win7 Home Premium 64-bit. (4GB)
She randomly gets BSOD. Running CHKDSK /F /R would help for a while, but system would eventually BSOD again. Windows Update wouldn't install latest updates. Windows Firewall was off for a while, but I managed to get it to function again. Scan for viruses with Microsoft Security Essentials, Malwarebytes, SuperAntispyware and system was clean.
Ran Dell Support Center app (PC Doctor) and it "passed" all the tests.
Ran sfc /scannow, but it failed at 11%.
Made recovery disks, reformated drive and restore to factory install. First attempt got stuck at 37%. Rebooted and second attempt completed succesfully. Uninstalled McAfee and Live Toolbar, but didn't add or remove anything else.
Started to install Windows Update, got stuck 31 of 73. Clicked Stop Installation. Rebooted computer and got BSOD. And here we are...
Since the machine is now back to factory install (with some Windows Updates), it needs a BIOS update and probably several drivers as well. But, since it previously randomly BSOD with updated drivers, and again now, I thought I'd hold off until I heard from you guys on what the cause might be.
Tried running sfc /scannow again. Failed at 25% with:
"Windows Resource Protection could not perform the requested operation."
Thanks.
Last edited by hfournier; 13 Nov 2011 at 03:01. Reason: New information