New
#1
BSOD seemingly random
Hello,
My Laptop has been crashing at what seems to be random times for a few months now. Most of the time I will return to my laptop, which was sitting idle, to find that it has crashed, and restarted. It has crashed while gaming, watching movies, photo editing, or just sitting idle. Sometimes I get a BSOD, other times it just goes black and restarts.
System came with Windows 7 from Dell, but I have done a full reformat of the hard drive and reinstalled via the Dell provided system restore DVD after getting a nasty virus 6 months ago. The system is about 1.5 years old, with no known issues other than the random crashes.
After reading other posts, I noticed that Daemon Tools, and Avast seemed to pop up quite a bit as problem programs. I just removed both of these programs, but I am not sure if that is the root of the problem. Thanks for you time.
System specs:
- Dell XPS 1645
- Windows 7 Home Premium 64bit
- Intel i7 Q820 @1.73 GHz
- ATI Mobility Radeon HD5730
- 8GB RAM
- 500GB Toshiba HD
Most recent crash
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA80081E81A0
BCP3: 0000000080863B3C
BCP4: FFFFFA8008A84438
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1