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Windows 7: BSOD during multiple functions

15 Nov 2011   #1
cubswn

Windows 7 Ultimate 32 Bit
 
 
BSOD during multiple functions

For the past week, my HP DV6700 has been shutting off for no reasons and it always restarts right away. The issue has been happening during a wide range of tasks, internet browsing, using excel and word. The computer is running Windows 7 Ultimate 32 bit. Please let me know if you need any other information. Thanks

Issue Details
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 916658A5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Computer Information


My System SpecsSystem Spec
.
15 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cubswn View Post
For the past week, my HP DV6700 has been shutting off for no reasons and it always restarts right away. The issue has been happening during a wide range of tasks, internet browsing, using excel and word. The computer is running Windows 7 Ultimate 32 bit. Please let me know if you need any other information. Thanks

Issue Details
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 916658A5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Computer Information


We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




My System SpecsSystem Spec
Reply

 BSOD during multiple functions




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