ATI Driver BSOD???....The Sequel, please help!

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  1. Posts : 24
    Win 7 64bit
       #1

    ATI Driver BSOD???....The Sequel, please help!


    About a month ago I had this BSOD issue that was attributed to ATIKMag.sys (an ATI Graphics Driver). I thought I solved the problem as a few weeks of playing high spec games/ and being on the PC for hours wouldn't cause a BSOD.

    But in the past 2 weeks it seems to have come back. The problem didn't appear as frequently as before, but it still appears regularly. Interestingly it often Blue Screens during youtube video playback

    * I have latest drivers,

    *I have latest Bios

    *I have done Memtest- my memory sticks came out fine

    *I only have the ATI drivers installed (not AMD's bloated Catalyst Control Software manager)

    *I haven't added any new hardware in the last few weeks

    *Can people give me any pointers. on BSOD screen it frequently references

    dxgMMS1.SYS

    my system

    Windows 7 Home Premium 64 Bit
    8GB DDR3 Ram
    700 Watt PSU
    AMD Phenom II x4 'Black edition' 3.2Ghz
    ATI Radeon 5670 1GB RAM
    600 GB Hard Drive

    Any help would be appreciated

    my original thread from a month ago

    https://www.sevenforums.com/crashes-d...ml#post1605359
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    I can narrow it down to three possibilties.
    .net framework
    ati driver installation failure
    directx problems.

    This would actually be easier for me to troubleshoot if you DID have CCC as if it was failing to launch properly I recently developed a workaround to the ati problem that causes that.
      My Computer


  3. Posts : 24
    Win 7 64bit
    Thread Starter
       #3

    Maguscreed said:
    I can narrow it down to three possibilties.
    .net framework
    ati driver installation failure
    directx problems.

    This would actually be easier for me to troubleshoot if you DID have CCC as if it was failing to launch properly I recently developed a workaround to the ati problem that causes that.
    Thanks for prompt reply. When i bluescreen in game it's strange because it literally just blips out. The screen scrambles for 1 second then the BSOD comes up. I have spent a long time installing and reinstalling the latest drivers and Direct X (including doing it cleanly: fulling uninstalling any trace of the previous ones before putting on the new one).

    I wil get the CCC version and see what happens
      My Computer


  4. Posts : 24
    Win 7 64bit
    Thread Starter
       #4

    OK I installed latest drivers with CCCand after installation I got 'Installations Complete (warnings occured during installation view log for details) accompanied by an amber question mark. Clicking on 'view log' reveals this

    Existing packagesAMD Catalyst Install ManagerAMD APP SDK RuntimeMicrosoft Visual C++ 2010 RedistributablePackages for install
    AMD Catalyst Install ManagerFinal Status:SuccessVersion of Item:3.0.851.0Size:20 MbytesAMD APP SDK RuntimeFinal Status:SuccessVersion of Item:2.5.793.1Size:90 MbytesCatalyst Control CenterFinal Status:SuccessVersion of Item:2011.1025.2231.38573Size:150 Mbytes
    Other detected devices
    Error messages
    This doesn't say anythings failed
      My Computer


  5. Posts : 24
    Win 7 64bit
    Thread Starter
       #5

    This issue is still happening for me,

    I think its driver based. As MagusCreed said it may be to do with ATI Driver installation failure. This is interesting as when I update drivers I get the amber status box after the ATI installer runs, saying 'Installations Complete (warnings occured during installation view log for details)' . but looking at he view log it comes up with no errors.

    Anyone got any ideas??? I get he impression something is stopping my drivers from being 100% installed...which means some core driver data is missing and causing Blue Screens
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #6

    you can check for this policy problem
    (the policy key only shows up if you have the problem)
    Fix - Catalyst Control Center - CCC - will not open/install
      My Computer


  7. Posts : 24
    Win 7 64bit
    Thread Starter
       #7

    Thanks Magus but your solution couldn't have been an issue for me at those token numbers were not under the 'assembly' folder.

    I really am at my wits end with this, if anyone can help here is my most recent BSOD folder. To see my system specs look at my original post.

    In summary

    I think it has something to do with drivers not 100% installing as whatever I seem to do, after installing with the ATI Catalyst installer, it reports that the drivers installed 'with errors' (accompanied by an amber question mark) however clicking on the report says there are no issues.

    - I have the very latest drivers

    - After coming back from a blue screen the Windows tells me is a BSOD ID:2057 and says the issue is to do with Product 768_1

    - The Blue screens happen mainly when playing video or being in game, but sometimes happens whilst browsing online.

    - Before the Blue Screens I tend to get a scrambled image like this for two second.

    http://img232.imageshack.us/img232/7987/crash.jpg

    Any help is much appreciated
      My Computer


  8. Posts : 6,668
    Windows 7 x64
       #8

    okay well artifacting like that could actually indicate there is a physical problem with the card. If I had to guess from looking at the pattern the memory (the graphic ram not the system ram) has overheated at some point in the past and it's slowly going out.
      My Computer


  9. Posts : 24
    Win 7 64bit
    Thread Starter
       #9

    It could be, but strangely I've seen overheated Graphics cards before, they normally give you warning they're about to go, you see artifacting and rogue sprites slowly build up and the game performance slowly decline. With me it happens instantaneously without warning. I can be playing Skyrim everythings fine then boom (appears like it does in the photo for 2 seconds then BSOD)
      My Computer


  10. Posts : 6,668
    Windows 7 x64
       #10

    Is the crash accompanied by a horrible sound from the speakers?
      My Computer


 
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