New
#21
Attachment 184955
Followed instructions and problem is identical to before
Looks like you're trying to run the zip file????
Right click the zip file and click on "Extract All". Choose where you want the files to go.
Start the debugger. Click on File in the header menu and select Open Crash Dump from the drop-down menu.
In the file selection screen, locate the dump file from the above extract.
I'm not sure what else to try. The above works for me.
The location is ok, but use the symbols from the server.
Your line would look like this: (including the http)
-y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
If you don't use the server, your symbols will probably be incomplete and outdated. If you still want to use your downloaded symbols, use the following. (Don't use "SRV" unless you specify the server URL.)
-y C:\symbols
And you can't open a .zip file. The dump needs to be extracted first.
Did it exactly the way that you mentioned and its the same thing. Im not using Zip since, I have been able to open for at least a year.
I've been trying to figure out how you got to were you were in the screen display. I couldn't duplicate it. I did see that you have an older version. Get the latest version and follow the Open Crash Dump instructions I posted before.
Ken,
Regardless of how this all turns out, I sincerely thank you for your time. It is truly very kind of you and it is very, very appreciated. If we do get this fixed, I will be grateful everytime I help out with the BSODs. Ill report back.
You keep mixing the syntax for the location. Are you going to use the server for symbols?
If you are, copy and paste the following line after the last quote in the target of the desktop shortcut--EXACTLY. Include the space before the "-y" and the URL. Do NOT add or omit anything.
-y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
---------------------------------------------------------------
I went to my desktop
Windbg properties
I deleted everything that I had done before, but kept the orignal target that was present right after I made the desktop shortcut.
I copied and pasted, as you said and came up with the same as before
Attachment 185002