Cannot Open Mini Dump Files

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  1. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #21

    Attachment 184955

    Followed instructions and problem is identical to before
      My Computer


  2. Posts : 4,161
    Windows 7 Pro-x64
       #22

    Looks like you're trying to run the zip file????

    Right click the zip file and click on "Extract All". Choose where you want the files to go.
    Start the debugger. Click on File in the header menu and select Open Crash Dump from the drop-down menu.
    In the file selection screen, locate the dump file from the above extract.

    I'm not sure what else to try. The above works for me.
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #23

    carwiz said:
    The x64 debugger version is for running on a 64-bit machine and will debug x86 and x64 dumps.

    Create a desktop shortcut for WinDbg.exe. (Right click the .exe and chose Send to Desktop). Right click on the shortcut then click Properties.
    On the Shortcut tab, add the following to Target but substitute your location for the symbol files. (bold) The one shown is the location on MY D: drive. Click apply, then OK.

    -y SRV*d:\ms-websymbols*http://msdl.microsoft.com/download/symbols

    The entire Target line should look like this:
    "C:\Program Files\Debugging Tools for Windows (x64)\windbg.exe" -y SRV*d:\ms-websymbols*http://msdl.microsoft.com/download/symbols

    Double clicking on a dump file will not work since the debugger doesn't know where the symbols are by default. Use the desktop shortcut to open the debugger then open the dump file. The default location of the dump files is C:\Windows\Minidump but you can choose from where to load the dump. After the dump is open, debugger will start downloading symbol files. Let it load--You'll see the status at the bottom of the screen. After the first time, it will download only those that are needed or updated.

    Debug away!
    Personally, I felt that this would work. My symbols are on the c drive in symbols and I put -y SRV*c:\symbols. Was this part correct?
      My Computer


  4. Posts : 4,161
    Windows 7 Pro-x64
       #24

    The location is ok, but use the symbols from the server.

    Your line would look like this: (including the http)

    -y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols

    If you don't use the server, your symbols will probably be incomplete and outdated. If you still want to use your downloaded symbols, use the following. (Don't use "SRV" unless you specify the server URL.)

    -y C:\symbols

    And you can't open a .zip file. The dump needs to be extracted first.
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #25

    Did it exactly the way that you mentioned and its the same thing. Im not using Zip since, I have been able to open for at least a year.
      My Computer


  6. Posts : 4,161
    Windows 7 Pro-x64
       #26

    I've been trying to figure out how you got to were you were in the screen display. I couldn't duplicate it. I did see that you have an older version. Get the latest version and follow the Open Crash Dump instructions I posted before.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #27

    Ken,
    Regardless of how this all turns out, I sincerely thank you for your time. It is truly very kind of you and it is very, very appreciated. If we do get this fixed, I will be grateful everytime I help out with the BSODs. Ill report back.
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #28

    Attachment 184996

    Must have made an error on the target, but dont see where.
      My Computer


  9. Posts : 4,161
    Windows 7 Pro-x64
       #29

    You keep mixing the syntax for the location. Are you going to use the server for symbols?

    If you are, copy and paste the following line after the last quote in the target of the desktop shortcut--EXACTLY. Include the space before the "-y" and the URL. Do NOT add or omit anything.

    -y SRV*C:\symbols*http://msdl.microsoft.com/download/symbols

    ---------------------------------------------------------------
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
    Thread Starter
       #30

    I went to my desktop
    Windbg properties
    I deleted everything that I had done before, but kept the orignal target that was present right after I made the desktop shortcut.
    I copied and pasted, as you said and came up with the same as before

    Attachment 185002
      My Computer


 
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