BSOD - Random Occurance

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  1. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD - Random Occurance


    BSOD might happen twice in one day or might not happen for a week. I don't seem to be doing the same thing twice when it happens. Tried to run the perfmon /report but I keep getting a timeout error. Here is additional info:

    BC Code: d1
    BCP1: FFFFFA8008E6400A
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4:FFFFF88001088162
    LOCAL ID: 1033

    Any help would be appreciated.
    Last edited by Airbot; 24 Nov 2011 at 20:25.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    t4528js said:
    BSOD might happen twice in one day or might not happen for a week. I don't seem to be doing the same thing twice when it happens. Tried to run the perfmon /report but I keep getting a timeout error. Here is additional info:

    BC Code: d1
    BCP1: FFFFFA8008E6400A
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4:FFFFF88001088162
    LOCAL ID: 1033

    Any help would be appreciated.



    No DMP files included in upload please try this method. You uploaded the app instead of the data.


    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    BSOD Follow-up


    Auto restart was checked in sysdm.cpl. I changed the settings to those you listed. Will post again after next BSOD. Thanks for the help.
      My Computer


  4. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    BSOD Dump files


    I did find some dump files in the C:\Windows\Minidump. It won't let me zip them. It says file not found or no read permissions. I tried to set the permissions to allow me to work with the file but it's not working. I must be doing something wrong or the .dmp file is empty. The file is listed as 111611-24538-01.dmp 11/16/2011 7:36pm DMP File
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    t4528js said:
    I did find some dump files in the C:\Windows\Minidump. It won't let me zip them. It says file not found or no read permissions. I tried to set the permissions to allow me to work with the file but it's not working. I must be doing something wrong or the .dmp file is empty. The file is listed as 111611-24538-01.dmp 11/16/2011 7:36pm DMP File
    Need to drag them to your desktop and then zip them
      My Computer


  6. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    BSOD Dump Files Zip


    I guess I know a lot less about computers than I thought. See if this worked. Sorry for all the trouble!
      My Computer


  7. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    BSOD...New Crash


    Here is the latest crash data.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    t4528js said:
    I guess I know a lot less about computers than I thought. See if this worked. Sorry for all the trouble!

    This one is Related to SbFw.sys Solo-1 Sunbelt Personal Firewall driver. I would remove and replace with Microsoft Security essentials and the built in firewall
      My Computer


  9. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    BSOD: Dump file reader


    Thank you for your help. I did as you suggested. What program do I need to be able to read a .dmp file? I really, really, hate bothering you and others.
      My Computer


  10. Posts : 845
    Windows 7 - Vista
       #10

    Use Windbg - Crash Dumps - Analyse Bugcheck and Process - Vista Forums

    Also Blue screen view

    As Ken mentioned, you can't process the dumps while they are in \windows\minidump -- copy them out

    Regards. . .

    jcgriff2

    `
      My Computer


 
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