Computer won't shut down, screen just turns off.

Turns out all my problems were an aged battery, according to the tech shop who reinstalled windows after some deeprooted viruses. But now my laptop won't shut down all the way, but the screen turns off. The keyboard's LEDs stay on, and the fan keeps blowing. It stayed that way for at least five minutes, between me getting a snack and coming back. I don't know if they reinstalled from the disc that shipped with the laptop or gave me a knew windows 7, but this particular issue only started when they reinstalled the OS.

Nothing to do with default power options?

HammerHead said:

I had a similiar situation. Solved by setting the power options on my Lan adapter cards. Could also be USB devices. I suggest you call up device manager and sort through devices that have power options.

Alright but I'm stumbling in the dark here. What ones should I look at?

just type in ' power options ' in the bottom search and click on that option

screen grabs for you to see

check how long it takes for your screen to turn off... default setting for this is very quick to turn screen off, also go into ' advanced '

Also check power button is not set to sleep or hibernate, if you want it to shut down fully make sure it is like the screen grab

Some good advice given here so you should get to the bottom of it, I bet the guys who installed the windows 7 again just left everything on default settings, its like starting all over again to tweak everything to your liking.

Good luck with it

alright i set the power options and checked all the network and USB adapters, everything that should be checked was checked. I'm not going to try shutting down unless my Maya installer wants me to reboot, because I'm a little behind on work. But if that doesn't work, anything else I should look at?

Still having issues