Computer won't shut down, screen just turns off.

Page 2 of 2 FirstFirst 12

  1. Posts : 26
    windows 7 64 Bit
       #11

    I think you need to go back to the tech shop and explain the problems you are having since getting this back from them
      My Computer


  2. Posts : 1,965
    win 7 X64 Ultimate SP1
       #12

    Stubborn Problem


    It will just take some time to find it.

    This problem can have many root causes. It takes some work to discover exactly what the cause is.
    Prior to a shutdown call up task manager and see what is running. Make sure there is no apps running. I would also check processes tab and look them over,
    If you see something that is running that you question kill the process and try a shut down.
    Boot in to safe mode and see if the rig will shut down from there. If it will shutdown from safe mode. You should be able to find the culprit.
    Since the computer hasn't always been like this try to remember when it changed and what changes you made prior to the shutdown problem.
    Click start --> run and type shutdown -f -s -t 0 (last character is zero)
    See if that shuts it down. Some of these steps should sooner or later yield a clue to what the problem is.
    I don't know if you have ever used msconfig.exe but you may need to learn.
    Type msconfig.exe in the start search box and when it comes up you will see that you can control what starts on a boot. On the start up tab you un check things to keep them from starting. Do a few at a time and you may find the problem.

    Go to this link and read it for ideas. It is written for XP but will apply to Win 7 in most ways.

    Advanced troubleshooting for shutdown problems in Windows XP
      My Computer


  3. Posts : 97
    Windows 7 Home Premium 64bit SP 1
    Thread Starter
       #13

    took a look at the XP troubleshoot page, none of the problems on there were what's going on with me. if it helps, i actually recorded the shutdown process. sorry for the small frame and the messy desktop and the wobbles. I don't think a screen capture would really work that well for shutting down. also, the light source to the right is my second monitor
      My Computer


  4. Posts : 1,965
    win 7 X64 Ultimate SP1
       #14

    Win 7


    It appears to me Win is shutting down. That means there is a harware glitch some where.
    Did You try this to see what happens? Click start --> run and type shutdown -f -s -t 0 (last character is zero)
      My Computer


  5. Posts : 97
    Windows 7 Home Premium 64bit SP 1
    Thread Starter
       #15

    tried. didn't work. even waited through a show and a half, LEDs stayed on.
      My Computer


  6. Posts : 97
    Windows 7 Home Premium 64bit SP 1
    Thread Starter
       #16

    Shutdown works in safe mode, going to cross-check services and processes in safe vs normal modes when i have some time.
      My Computer


  7. Posts : 97
    Windows 7 Home Premium 64bit SP 1
    Thread Starter
       #17

    Alright I have a screenshot of my task manager from startup, and a hijackthis. Anything look iffy? Kaspersky and Malwarebytes can't find anything wrong.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:57.
Find Us