Unsure of problem, need major help.


  1. Posts : 11
    Windows 7
       #1

    Unsure of problem, need major help.


    I have an ASUS K60ij laptop, and all of the sudden it shut down. i turned it back on and this popped up:
    -------------------------------------------------------------------------------------------------------------------------------------------

    Windows Boot Manager
    Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
    1. Insert your Windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."
    If you do not have this disc, contact your system administrator or computer manufacturer for assisstance.
    Status: 0xc0000034
    Info: An unexpected error occured.
    -------------------------------------------------------------------------------------------------------------------------------------------

    This computer didnt come with any recovery disc, only some disc that says power2go 6.0. I tryed my brothers recovery disc's, but he has an HP. so i inserted the disc, and it says windows is loading files with a bar going across filling up twice. When it finishes, a blue background design pops up and looks like sunlight is shining down from the top of the screen and the mouse goes to a blue circle rotating clockwise like its loading something, then the computer shuts back down, and reloads the whole proccess again. it does this several times then finally displays a message that says:
    -------------------------------------------------------------------------------------------------------------------------------------------
    Windows Boot Manager
    Windows has encountered a problem communicating with a device connected to your computer.
    This error can be caused by unplugging a removable storage device such as an external USB drive while the device iss till in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
    If you continue to recieve this error message, contact the hardware manufacturer.
    File: \Boot\BCD
    Status: 0xc00000e9
    Info: An unexpected I/O error has occured.
    -------------------------------------------------------------------------------------------------------------------------------------------
    There was no sign of anything wrong with this computer before the incident, not even a virus as far as i was aware of. Any help would be appreciated. Thank you.
      My Computer


  2. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #2

    Runorgun,

    Might try either of these: Startup Repair Infinite Loop Recovery or Startup Repair. Please follow all directions to the letter, as it could be very important. Hope this helps!
      My Computer


  3. Posts : 11
    Windows 7
    Thread Starter
       #3

    i tap the f8 key from startup and it doesnt do anything. :/
      My Computer


  4. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #4

    runorgun said:
    i tap the f8 key from startup and it doesnt do anything. :/
    Try continously tapping F8 during reboot. Are you sure it is F8? It could be F12 as the button you need to press
      My Computer


 

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