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Windows 7: BSOD only when I play MMO games

20 Nov 2011   #1

Windows 7 Professional x64
BSOD only when I play MMO games

My issue only started 4 days ago on Friday as of this post. I have tried to recall if I changed or installed anything to my knowledge during that time or just before but I haven't other than a game I am beta testing currently. I thought maybe my BSOD was somehow being caused by this particular game but discovered that my BSODs occur with any mmo game I play.

I can surf the web and play browser based games with no issues. It crashes if I play Sims Medieval or my SWTOR beta game and any other game that is intensive it seems.

I have researched and researched on the web about what may be causing this issue only when gaming but can't seem to pinpoint what is causing my issue exactly.

I wasn't seeing the BSODs at first and my system would either just lock up and not respond to anything but a hard reset or it would instantly restart. Then I found out how to at least get Windows 7 to show the BSOD and create the mini dmp files and also view them with BlueScreenView. I have seen the 124 and the 101 errors since then.

Other steps i have taken are running Western Digital's lifeguard diagnostic on my only SATA drive. It said it found a bad sector but received a 08 error message and could not repair it. I also ran memtest86+ to check my memory but received no errors after running 2 hours. 2 of the 2gb sticks were recently sent back to me by the company after being replaced under warranty. I have been running them with my others for over 3 weeks now with no problems so I can't be sure if it is a failure there.

Another thing I have done is went back to my stock speed on my processor and locked the "unlocked" 3rd cpu so I am running on only the default 2 AMD cores on my Phenom II 555 BE. I never messed with the voltages and only used the stepping to increase any overclock so as to not damage my processor over time. Again it is set back at stock defaults and still have this issue.

I have run Malwarebytes in safe mode only and after updating it and it has not found any potential viruses as this was my first suspect.

Something else to note, on friday and saturday before making any of these changes, I would get the instant restarts/bsods/lock ups after about 1-2 minutes tops in my games.

After making a few of the changes mentioned and checks, I can play roughly 1 hour to and hour and a half before it restarts or locks up. Again, I can surf the web and do all other stuff for hours and hours without this issue.

The clock interrupt message I get sometimes says something about "A clock interrupt was not received on a secondary processor within the allocated time interval" doesn't always appear on the BSODs and I'm not sure if it is referring to my older video card (Nvidia 9800 GTX+) or my cpu cores. I did turn off the Microcode Updation option in my bios and reflashed the bios. Since then it seems I can play my games longer (1-1.5 hours) before the issue appears.

I thought about applying the TLB patch for the AMD processors but I read that it really doesn't apply to my particular processor just the older series before mine.

I keep my drivers up to date as much as possible.

My systems specs are:
Windows 7 Professional x64 retail (less than 1 year old)
WD Caviar SATA 320gb (less than 1 yr old)
Nvidia 9800 GTX+ 512mb PCIE (Over 7 years old)
Asus motherboard: M4A785TD-V EVO (less than 1 year old)
Antec Kuhler 620 H2O liquid cooling (less than 1 yr old)
16gb RAM (All same clock speeds but 3 different brands- 1x4gb Gskill Ripjaw, 2x4gb Patriot, 1x4gb Corsair) the patriots were the recently warranty replacements.
Thermaltake 850w Bronze plus PSU (less than 1 yr old)
VIA HD Audio onboard

Any ideas as to what I might look for next apart from reinstalling Windows 7 (if that will even resolve the issue)?

I attached the info requested per the BSOD posting instructions.

My System SpecsSystem Spec
21 Nov 2011   #2

Windows 7 Professional x64

Here is my most recent dmp file as of about 5 minutes ago.
I played my SWTOR game for about an hour when the system froze up entirely and I had to hard reset. I went back into the game after bootup and 3 minutes later it restarted the system on its own without the BSOD but the log was still saved in BlueScreenView.

I'm at my wits end at this point as to what the issue really is, processor core going bad, motherboard, video card, some corrupted system file, etc.
My System SpecsSystem Spec
21 Nov 2011   #3

Win 7 Ultimate 64-bit. SP1.

Well done on your trouble shooting thus far.

Your most recent Text files show Hardware as the cause...

*** Please note we prefer the DMP file for analysis.
We suggest you include them next time.***

* I suggest you read through "Stop 0x124 - what it means and what to try"

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec

22 Nov 2011   #4

Windows 7 Professional x64

I discovered it was the Nvidia newest graphic driver that caused the issue. Nvidia driver version 285.62 did not like me after about 3 days use. I rolled it back to the 285.38 and was playing my MMOS for over 7 hours straight last night without any crashes, lockups or BSODs.

Sometimes it can be little things that can cause major issues and I'm glad I didn't go replacing hardware right away.
Thanks for the input and time.
My System SpecsSystem Spec
22 Nov 2011   #5

Win 7 Ultimate 64-bit. SP1.

Thanks for reporting back with the good news & the solution...
Safe surfing!
{And NO more BSOD's}
My System SpecsSystem Spec

 BSOD only when I play MMO games

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