Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD playing City of Heroes and AION, Kernel 41 Error

22 Nov 2011   #1

Windows 7 64bit
BSOD playing City of Heroes and AION, Kernel 41 Error

Just purchased a ViBox Destroyer and had to return it cos of a faulty harddrive.
Installed my old PC harddrive to check the rest of the system was ok but was getting BSOD when playing AION and also randomly while idling.

PC returned today, passed all benchmarking tests but Blue screened again when running City of Heroes at High Rez.

Total PC noob so plain english appreciated.

Running Windows 7 64bit
AMD Phenom ii x4 956 processor
16mb ram
ATI Radeon HD6770 GPU

My System SpecsSystem Spec
22 Nov 2011   #2

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello y2kmorty & welcome!

Please follow this tutorial. A memory corruption has been interrupting.


An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 00002a800aaa57d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ab5f00, address which referenced memory
My System SpecsSystem Spec
23 Nov 2011   #3

Windows 7 64bit

Ran MemTest overnight as recommended. No errors found
BSOD again while running City of Heroes.
Latest dump attached
My System SpecsSystem Spec

23 Nov 2011   #4

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello morty!

Please follow this tutorial, and upload the dump after you enabled it.

My System SpecsSystem Spec
25 Nov 2011   #5

Windows 7 64bit

activating verifier disables internet access is this supposed to happen ?

lastest logs attached (11 BSOD all random )
My System SpecsSystem Spec
06 Dec 2011   #6

Windows 7 64bit

OK i ran Verifier and PC BSOD after approx 10mins of normal use.
i dont log in to my pc when i boot up, and i have admin rights but the system tells me i do not have the necessary permissions to zip or open the dumpfiles ?

The PC has now revealed a 2nd symptom in that it occasionally locks up, the monitor goes into standby, keyboard stops functioning, (ie cant get caps/num lock to light up) and PC can only be reset by switching off the power (reset and power buttons do nothing)

My PC supplier told me they had the machine running loadtesting apps for 2 days when i sent it back previously, and suggested i use a different keyboard/monitor and unplug any other devices.
This has made no difference.
My System SpecsSystem Spec

 BSOD playing City of Heroes and AION, Kernel 41 Error

Thread Tools

Similar help and support threads
Thread Forum
BSOD playing Aion, error 0x50, 0x3b and 0x1a
Hi Win7 Forum! My girlfriend has been having problems with her newly bought (previously used though) computer. She's gotten two BSOD while playing Aion. Both of them occurring after only a couple of minutes of gaming. Minidump also shows two other BSOD registered (first two) that she hasn't...
BSOD Help and Support
BSOD playing Heroes of Newerth error: Page fault in nonpaged area
Hi there, I just joined this forum (like many others) to get some expert help. Thanks in advance for taking your time as it is only with your generosity that we get solutions. I am running a week old computer (self-built) with a week old Windows 7 Home Premium 64-bit Retail version (initial...
BSOD Help and Support
Constant BSOD when playing Aion
Windows 7 Ultimate (32-bit) Original system installed on this pc, formatted hard drive, installed fresh (5-10 times over the last 6 months) Full retail copy of Windows I upgraded an old HP Pavillion A1010N, basically new everything except the shell, DVD/CD+rw and hard drive. (have 2 different...
BSOD Help and Support
Win 7 BSOD while playing Aion
I have been getting several types of BSOD while I am playing Aion. They happen quite often and only seem to happen while playing this game so it may be related to it. I got 2 today and both seemed different. I was hoping someone could tell me what they mean and if there is something I can do to...
BSOD Help and Support
City of Heroes stuttering
Greetings, WHen I try to play CoH/CoV the game stutters every 3 or 4 seconds for half a second or more... it's like it's loading something either off the HD or into video memory or something... Sometimes this doesn't happen at all and other times it's worse/stuttering more. I have updated...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:59.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App