BSOD while logging in except in Safe Mode

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  1. Posts : 13
    Windows 7 64-bit
       #1

    BSOD while logging in except in Safe Mode


    I get the BSOD with "Driver IRQL Not Less or Equal" message and NDIS.SYS

    Not sure how to proceed.

    Dump file attached. It would be great to get some assistance. Thanks in advance.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    It appears to be your DirectX causing the issue. Try updating it. Also, it may be your graphics card.

    Try following the steps for updating your graphics card as outlined in (using driver sweeper to remove all remnants):
    https://www.sevenforums.com/crashes-d...ould-i-do.html.

    Also, do a memtest as outlined in:
    RAM - Test with Memtest86+

    Post your results.
      My Computer


  3. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #3

    Thanks for the suggestion. I am trying to update DirectX, but my computer can't connect to the internet to download it, so I'm trying to download the files to THIS computer first, then using my external drive to transfer them. Not sure where they're being downloaded to, but I'll find them somehow... I hope. I'll get back and post when I'm finished. Thanks again for your help.
      My Computer


  4. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #4

    Okay, I've updated DirectX, but I'm not quite sure what's up with my graphics card. I'm not 100% sure which item in the device manager IS my graphics card... I don't see one there. When I start up Driver Sweeper, it gives me the option of selecting NVIDIA, which I am to understand is a variety of graphics card, correct? Does this mean that I have an NVIDIA card on my computer that is messed up, or is it possible that I have a different kind? I THOUGHT my graphics card was an Intel G45/G43, but I'm suspecting now that it's something else. I apologize for my ignorance; my expertise lies in the areas of baseball and academic trivia. The Computer Gods just don't smile on me.

    I tried logging in again (not in Safe Mode) and got the same BSOD. I have the new minidump folder attached.
    Last edited by mshremrs5265; 23 Nov 2011 at 17:49. Reason: Typo
      My Computer


  5. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #5

    Okay... I still don't know how to figure out if my graphics card is there. I tried analyzing the NVIDIA drivers with Driver Sweeper, and nothing comes up to select. Does this mean that I have no drivers loaded for those devices? I don't even see them on my Device Manager. I don't know which one normally comes with an Inspiron 560...
      My Computer


  6. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #6

    I'm stressing out now after seemingly trying everything. I wish I could just throw the computer out the window to fix it. I'm going to just start over here... I've attached my minidump folder and some other info will follow this paragraph. I've managed to avoid drinking for almost 26 years now, but tonight seems like an awfully good time to start...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000010
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF880018915D6
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    No need to go back to drinking. Keep that sobriety in check. I can direct you through the device manager to find your display driver.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    And sorry for not getting back to you sooner, I was having an early Thanksgiving with my family so I can do Thanksgiving with my girlfriend's family tomorrow. I was hoping another experienced user would help you out while I was away. Sadly, no one picked up where I left off.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    To find your graphics card:
    1. Open the start menu.
    2. Right click on My Computer.
    3. Click Manage.
    4. Click Device Manager from the list on the left.
    5. Click the + next to Display adapters.
    6. Right click on the item in that list and click properties.
    7. Click the Details tab.
    8. Click on the drop down menu under Property (just click in the box with the text that has an arrow to the right of it)
    9. Click on Manufacturer.
    10. This is the manufacturer of your display driver (graphics driver)
    11. Use Driver Sweeper to remove the drivers matching that manufacturer.

    If you need further help, post again. I'll be right with you. :)
      My Computer


  10. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #10

    I wasn't sure earlier if that was actually it. Thanks! Is it strange that there were two identical items listed under Display Adapters? Intel(R) G45/G43 Express Chipset appears twice, and those are the only items there. I used the Driver Sweeper. Should I try to reinstall those drivers now?

    Also, I really appreciate this help. I don't really know where else I would turn. I hope you had a good meal with your family. I've tried to do the "two Thanksgivings in one day" thing with a significant other's family, and it just led to too much eating and too much hassle with Chicago traffic. It sounds like you've got the right way figured out.
      My Computer


 
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