BSOD System_Service_Exception error 3b

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  1. Posts : 18
    Windows 7 Pro x64
       #1

    BSOD System_Service_Exception error 3b


    Hello I've been BSODing for about a month now. It happens at least once a day. Here is a log of the errors:
    https://docs.google.com/spreadsheet/...2JIVTR0SU11bHc

    My system specs are:
    Windows 7 Pro x64 Full
    Age of system hardware: ~5 months
    Age of Windows Installation: ~1 year



    In addition I have followed the BSOD posting instructions and attached the zipped file.
    Thank you for your time!
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.

    In this order,


    Remove RivaTuner/EVGA Precision/MSI Afterburner (known issues w/Win7)

    If you had made any changes using Riva set first everything back to default settings then remove Riva.

    RivaTuner


    Update software\driver for Razer Lachesis Mouse driver

    Razer Support

    Update software\driver XBox USB wireless controller

    Software Downloads | Microsoft Hardware


    Run RAM - Test with Memtest86+



    Finish with the above steps and post back.
      My Computer


  3. Posts : 18
    Windows 7 Pro x64
    Thread Starter
       #3

    Hi
    Thank you for the reply. I have uninstalled MSI afterburner. I don't have rivatuner.
    I also have installed the latest lachesis driver. I don't know which driver to install for xbox usb/controller because I don't have an xbox usb/controller.
    I ran memtest and I got a pass.
    I will continue with everyday use and if I get a bsod I'll post here again.
    Hopefully your solution solves the problem.

    EDIT Still bsoding
    should i make another attachment?
    Last edited by hushbird123; 24 Nov 2011 at 14:47.
      My Computer


  4. Posts : 18
    Windows 7 Pro x64
    Thread Starter
       #4

    i've noticed a trend that i get a bsod usually when i'm watching a stream or online video. it's not consistent though; i can't really notice a pattern, but maybe when a certain commercial plays, i get a bsod.
      My Computer


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    Memtest Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.

    Also upload the new minidumps.
      My Computer


  6. Posts : 18
    Windows 7 Pro x64
    Thread Starter
       #6

    memtest passed no errors
      My Computer


  7. Posts : 18
    Windows 7 Pro x64
    Thread Starter
       #7

    just blue screened again, this time with BCCode 1e. attached are dump files. btw, thank you very much for your time.
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    Remove,install\update software\driver for Logitech USB Video Class Driver (WebCam)

    Logitech - Support & Software Downloads

    Remove any unnecessary usb hardware and software\drivers.


    Download and install Driver Sweeper

    Download the most recent software\driver for your
    NVIDIA

    Uninstall
    nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new ati software\driver,restart.

    Update
    DirectX


    Run
    the
    nvidia-video-card-test post here the results.



      My Computer


  9. Posts : 18
    Windows 7 Pro x64
    Thread Starter
       #9

    I used occt 3.1. According to the occt thread page, it said to monitor temperature and to stop the test if it goes above 80 degrees celcius. At about 5 minutes in, it hit 81 and so I stopped it. The test settings were max resolution for windowed mode and default shader complexity. The GPU Memtest passed 7 straight times with no errors.
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    This unknown driver, a3v17eka.SYS should be removed. I can't find any information concerning this driver.
    It may be malware related. Run Malwarebytes
      My Computer


 
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