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Windows 7: Random BSoDs - more frequently during games

24 Nov 2011   #1

Windows 7 Professional 64 Bit
Random BSoDs - more frequently during games

Basic Information
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows 7 Professional
- an OEM or full retail version? OEM

- What is the age of system (hardware)? Slightly more than 1 year
- What is the age of OS installation (have you re-installed the OS?) As old as the hardware

Other Information:
Motherboard: Gigabyte X58A-UD3R + i7 3.07gHz
Graphics Card: GTX 460 X2 SLI

Description of BSOD:
Typically occurs during playing of games - mainly Final Fantasy 14 and Battlefield 2. Originally, I thought it was the driver issue arising from GTX 460, hence I backrolled the driver to 275.33. The BSODs occur less often. However, in both versions of the Nvidia Driver, the crashes can occur outside playing games.

Would appreciate assistance. Thank you very much.

My System SpecsSystem Spec
24 Nov 2011   #2

Win 7 Ultimate 64-bit. SP1.

Hello yellow,

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
26 Nov 2011   #3

Windows 7 Professional 64 Bit

Dear JMH, thank you very much for your prompt reply.

I will try your suggestion. I did initially suspect it was due to temperatures issues, but when crashes occured randomly during web browser, I ruled temperatures out (wrongly?)

Thank You.

Will update on progress.
My System SpecsSystem Spec

11 Dec 2011   #4

Windows 7 Professional 64 Bit

Hi. I've used CoreTemp to monitor temperatures. I've dusted down the PC. I've also added additional fans, and my computer runs in an aircon room. However, the BSOD crashes are still occuring
My System SpecsSystem Spec
11 Dec 2011   #5

Win 7 Ultimate 64-bit. SP1.

* Suggest you update to SP1 asap.

* Your analysis clearly states.

Attachment 187753

* A link that may prove fruitful...

FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
My System SpecsSystem Spec

 Random BSoDs - more frequently during games

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