I cannot pinpoint the source of my BSODs

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #61

    blarp said:
    I switched the ram sticks, which temporally solved the problem, like it did in the past. After I switched them I ignored the problem, but it has come back again.
    Given the time that has passed, if you could upload all information initially requested for reporting your blue screens in the forum, that would help to determine possible reasons for your blue screens and anything that may have changed with your system (software/hardware/etc.)
      My Computer


  2. Posts : 31
    windows 7 64bit
    Thread Starter
       #62

    Believe me, it is not from software, even though some time has passed sense I reinstalled windows I have not installed anything that is not essential

    I just wish I knew what hardware was causing the problem
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #63

    blarp said:
    Believe me, it is not from software, even though some time has passed sense I reinstalled windows I have not installed anything that is not essential

    I just wish I knew what hardware was causing the problem
    Software can still cause issues even if it is essential. Sometimes, installations are corrupted and cause issues with the system.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #64

    I also noticed that you have not uploaded any of your blue screen dmp files since you re-installed Windows 7. It is impossible to tell what your problems are without those. As Zigzag told me when I first posted in these forums without providing necessary information: my crystal ball is in for repairs at the moment, so I am unable to determine the problem.
      My Computer


  5. Posts : 31
    windows 7 64bit
    Thread Starter
       #65

    Well my computers warranty is up, but my credit card extended warranty did not expire yet. I called them, they want a service estimate for what it will cost to repair my computer.

    I am bringing my computer to best buy tomorrow, do you have any advice on what I should tell them or ask them? I don't actually know whats wrong with it, so what should I say? And sometimes my computer works fine the whole day but other days it wont even turn on. My best guess is that its a bad motherboard, but should I even tell them my guess? Being that my goal right now is to get them to say a high number so the credit card company pays me that number....
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #66

    blarp said:
    Well my computers warranty is up, but my credit card extended warranty did not expire yet. I called them, they want a service estimate for what it will cost to repair my computer.

    I am bringing my computer to best buy tomorrow, do you have any advice on what I should tell them or ask them? I don't actually know whats wrong with it, so what should I say? And sometimes my computer works fine the whole day but other days it wont even turn on. My best guess is that its a bad motherboard, but should I even tell them my guess? Being that my goal right now is to get them to say a high number so the credit card company pays me that number....
    Hard to say without the information requested. Just tell them the symptoms. They'll have the same ideas we do: could be the motherboard, memory, memory slots, graphics card, power supply, usb ports, software you installed, cpu, bad cpu fan, dust on components, corrupted BIOS, bad CMOS battery, etc. Too many things can go wrong with a computer to properly diagnose it on symptoms alone, but if you give Best Buy your computer, they'll be able to go through the proper steps for diagnosis and determine any issues by looking at the dmp files, testing various hardware, etc. My guess is they'll give you a quote for the troubleshooting first, and then you'll get another quote for replacing any hardware they find faulty.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #67

    Were you able to get your computer fixed with your card? Any more problems that you need help with?
      My Computer


 
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