Bad_Pool_Caller BSOD randomly


  1. Posts : 23
    Windows 7 Enterprise 32bit
       #1

    Bad_Pool_Caller BSOD randomly


    Windows 7 Enterprise
    -32bit
    -age of system: 1 month old(still new)
    -age of OS: 1 month old

    So I keep having this problem but I don't know what is causing it. I have seen the dump files created but I can't read them. Is it my driver(s)? Program(s)? It crashes at random times(games, movies, internet). I would be very happy if someone helped me.
    Thanks.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    raemen said:
    Windows 7 Enterprise
    -32bit
    -age of system: 1 month old(still new)
    -age of OS: 1 month old

    So I keep having this problem but I don't know what is causing it. I have seen the dump files created but I can't read them. Is it my driver(s)? Program(s)? It crashes at random times(games, movies, internet). I would be very happy if someone helped me.
    Thanks.

    Several problems

    1-Your Kaspersky is being blamed for this crash. Remove and replace it with Microsoft Security Essentials


    I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

    http://support.kaspersky.com/downloa...vremover10.zip

    Microsoft Security Essentials - Free Antivirus for Windows


    2-SPTD.SYS

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM
    (MagicDisc)

    in its place

    Using MagicISO to create ISO image files


    3-Old drivers

    Code:
    RTCore32.sys    5/25/2005 1:39:05 AM        0xac3d3000    0xac3d4200    0x00001200    0x42941d89                        
    mdmxsdk.sys    6/19/2006 4:26:59 PM        0xabbfb000    0xabbfe180    0x00003180    0x449716a3                        
    HSF_CNXT.sys    8/29/2006 4:10:51 PM        0x9a12c000    0x9a1dde00    0x000b1e00    0x44f4ad5b                        
    HSFHWBS2.sys    8/29/2006 4:11:09 PM        0x92d6b000    0x92da9880    0x0003e880    0x44f4ad6d                        
    HSF_DPV.sys    8/29/2006 4:12:19 PM        0x9a03a000    0x9a12bd80    0x000f1d80    0x44f4adb3                                            
    SiLib.sys    2/6/2007 6:09:13 PM        0x9d579000    0x9d584000    0x0000b000    0x45c90a99                        
    SiUSBXp.sys    2/6/2007 6:12:17 PM        0x9d56f000    0x9d579000    0x0000a000    0x45c90b51                        
    ssmdrv.sys    5/5/2009 5:05:18 AM        0x92720000    0x92725a00    0x00005a00    0x4a000f5e
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    Last edited by zigzag3143; 26 Nov 2011 at 13:58.
      My Computer


  3. Posts : 23
    Windows 7 Enterprise 32bit
    Thread Starter
       #3

    Hi,
    thanks for the quick reply. I uninstalled Daemon Tools and Kaspersky, and I will use MagicISO for drive virtualization, but I'm going to use Avira Internet security as my anti-virus software.

    EDIT: I couldn't find any newer versions of my drivers but I will see if I still get a BSOD. It happens a lot in Battlefield Bad Company 2.
    Last edited by raemen; 26 Nov 2011 at 13:57.
      My Computer


 

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