Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys

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  1. Posts : 25
    Win 7 64bit
       #1

    Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys


    W7 64bit SP1
    AMD Athlon X 3 450 3.2GHz
    ARCTIC COOLING Freezer 7 Pro Rev.2
    GIGABYTE GA-970A-UD3
    Corsair 4G XMS3 TW3X4G1333C9A G
    XFX Radeon HD5770
    Corsair 650TX 650W
    CREATIVE SB X-Fi Titanium
    500GB WD Caviar Black

    Machine was built by local vendor in August. It's been back twice, they replaced Saphire 5770 with XFX 5770 first time. Replaced Asus M4A87TD-EVO with Gigabyte GA-970A-UD3 next time.

    Symptoms, random BSOD, multiple programs stop working. Crashes happen when idle or stressing, doesn't matter. Can go days without issue. I have exact identical software loaded on my W7 32 bit machine, runs flawlessly.

    Solutions tried:
    Replaced Saphire 5770 with XFX 5770
    Replaced Asus M487TD EVO w Gigabyte GA-970A-UD3
    Re-formated/ clean install 6 times.
    Clean install of ATI drivers 10.2,10.11, 11.7(current) 11.8, 11.11
    Microsoft hotfixes pertaining to this crash, wouldn't install don't apply to this system.
    Installed latest direct x runtime.
    All MS updates, fully patched
    System file check, sfc /scannow.
    Memtest 4 passes.
    Repair install, blue screened right after.
    System crashed with no software installed after a reformat.

    This has stumped me, the vendor and multiple forums. Thanks and good luck.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    The only thing in common with the two dump files provided is a memory access problem. Run RAM - Test with Memtest86+

    Also, you can run Driver Verifier - Enable and Disable I recommend backing up important files and creating a system restore point or system image before using Driver verifier. If you are unable to boot Windows normally after enabling, start in safe mode. If safe mode also fails (this is rare, but does happen), run system restore/recovery from system image.
      My Computer


  3. Posts : 25
    Win 7 64bit
    Thread Starter
       #3

    Ran memtest 4 passes last night, no errors.
    I had RAM go bad before and these are the exact symptoms. It passed Memtest but Corsair confirmed it was bad. I should have known from the git go. Just ordered some G-skill.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Hope that is the problem. Let us know if the new RAM fixes the problem or if you continue to have the same issues.
      My Computer


  5. Posts : 25
    Win 7 64bit
    Thread Starter
       #5

    Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

    I'll upload the new dump.

    Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

    My patience is wearing thin.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    greyeyezz said:
    Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

    I'll upload the new dump.

    Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

    My patience is wearing thin.
    Appears to be a memory issue, still. This probably won't do anything, but it is worth a shot; you could try running SFC /SCANNOW Command - System File Checker. You may have to run it three times to fix any errors.

    Edit: I forgot you ran that already, but if you did not run it three times, it might be worth doing again.
      My Computer


  7. Posts : 13
    Windows 7 Ultimate x64
       #7

    I'm having pretty much the exact same issues and my system was also built in august.

    I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

    Can go days without any issues and then bam.

    Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Spoonerz said:
    I'm having pretty much the exact same issues and my system was also built in august.

    I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

    Can go days without any issues and then bam.

    Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.
    Sounds good. Let us know if you need further assistance.
    Last edited by writhziden; 03 Dec 2011 at 11:28.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    I also note that you are running Avira antivirus. For testing purposes, you should uninstall Avira and install Microsoft Security Essentials. See if your BSOD problems are resolved.
      My Computer


  10. Posts : 13
    Windows 7 Ultimate x64
       #10

    Just tested both sticks of my ram, no errors on either...

    Are you using any Realtek ethernet drivers? I think that my be the problem for mine, every time I try to remove the driver I get a blue-screen after POST screen
      My Computer


 
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