windows explorer crashes on every start up repeatedly even in safe


  1. Posts : 1
    windows 7 ultimate 64 bit
       #1

    windows explorer crashes on every start up repeatedly even in safe


    kindly help i am in middle of a project
    event crash list

    Log Name: Application
    Source: Application Error
    Date: 01-12-2011 09:06:04
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: karim74
    Description:
    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bdfbe
    Exception code: 0x40000015
    Fault offset: 0x000000000002aa8e
    Faulting process id: 0xe34
    Faulting application start time: 0x01ccafda582da8a7
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\system32\msvcrt.dll
    Report Id: 9829e08d-1bcd-11e1-9dea-005056c00008
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-12-01T03:36:04.000000000Z" />
    <EventRecordID>18573</EventRecordID>
    <Channel>Application</Channel>
    <Computer>karim74</Computer>
    <Security />
    </System>
    <EventData>
    <Data>explorer.exe</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.7600.16385</Data>
    <Data>4a5bdfbe</Data>
    <Data>40000015</Data>
    <Data>000000000002aa8e</Data>
    <Data>e34</Data>
    <Data>01ccafda582da8a7</Data>
    <Data>C:\Windows\explorer.exe</Data>
    <Data>C:\Windows\system32\msvcrt.dll</Data>
    <Data>9829e08d-1bcd-11e1-9dea-005056c00008</Data>
    </EventData>
    </Event>

    the crash report
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d672ee4
    Fault Module Name: msvcrt.dll
    Fault Module Version: 7.0.7600.16385
    Fault Module Timestamp: 4a5bdfbe
    Exception Code: 40000015
    Exception Offset: 000000000002aa8e
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 16393
    Additional Information 1: 4e74
    Additional Information 2: 4e74fc60ee483532d45967361a8c8dbd
    Additional Information 3: ae54
    Additional Information 4: ae54fc18fa12e1a87a6d1740f64e2d38

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    Last edited by karim74; 01 Dec 2011 at 00:57. Reason: clarify
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Download Process Explorer and check which sub-processes and threads are running under Explorer.exe.
      My Computer


 

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