Random BSOD, shut down computer and can't get to users


  1. Posts : 4
    Windows 7
       #1

    Random BSOD, shut down computer and can't get to users


    So I was using my computer yesterday. Then, completely randomly, I got a BSOD. (I am a noob regarding this stuff so bare with me) It then said things like crash dump or dumping physical memory. Then my computer shut off.

    So then I turned the computer back on, and I got the option to start up the computer normally, or to launch startup repair (recommended)

    I first started windows normally. After the little windows logo animation came up, usually my computer would then go the users (where I would log in), but instead, a BSOD would flash and then my computer would restart, then going back to the option screen of start computer normally, or launch startup repair.

    This time, I launched startup repair. The startup repair checked my systrem for problems, but then I got a box that said that startup repair cannot repair this computer automatically.

    I then viewed advanced ways for system recovery, and hit system restore. I picked a time to restore too, but AGAIN, I got the BSOD before the user screen. So i repeated the process again, and I hit Dell DataSafe Restore and Emergency Backup this time. That process was long, and it wiped out my harddrive. Then I started up my computer, and AGAIN, even although the harddrive was wiped out, I got the BSOD after the windows logo animation screen passed.

    I'm extremely frustrated and am not sure what to do. It seems like although I wiped out my harddrive, the problem is still not the fixed. The worst part is, I can't find my windows 7 operating system disc.

    Help!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    nickrinaldi88 said:
    So I was using my computer yesterday. Then, completely randomly, I got a BSOD. (I am a noob regarding this stuff so bare with me) It then said things like crash dump or dumping physical memory. Then my computer shut off.

    So then I turned the computer back on, and I got the option to start up the computer normally, or to launch startup repair (recommended)

    I first started windows normally. After the little windows logo animation came up, usually my computer would then go the users (where I would log in), but instead, a BSOD would flash and then my computer would restart, then going back to the option screen of start computer normally, or launch startup repair.

    This time, I launched startup repair. The startup repair checked my systrem for problems, but then I got a box that said that startup repair cannot repair this computer automatically.

    I then viewed advanced ways for system recovery, and hit system restore. I picked a time to restore too, but AGAIN, I got the BSOD before the user screen. So i repeated the process again, and I hit Dell DataSafe Restore and Emergency Backup this time. That process was long, and it wiped out my harddrive. Then I started up my computer, and AGAIN, even although the harddrive was wiped out, I got the BSOD after the windows logo animation screen passed.

    I'm extremely frustrated and am not sure what to do. It seems like although I wiped out my harddrive, the problem is still not the fixed. The worst part is, I can't find my windows 7 operating system disc.

    Help!



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    I can't go to start. I can't get to my desktop through safe mode either, because I get the BSOD before I can log in to any user.
      My Computer


  4. Posts : 4
    Windows 7
    Thread Starter
       #4

    Please, i really need help with this. My wife will kill me if she sees that our laptop is broken.. and she'll think that I got a virus... which I didn't.
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    Fine, **** this shit. Ill go somewhere better for help
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    nickrinaldi88 said:
    Fine, **** this shit. Ill go somewhere better for help
    We are all volunteers here and if you think you can get help faster elsewhere I can but wish you good luck.
      My Computer


 

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